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SEARCHThe new shield leverages DART's initial investment of the operator barrier door by expanding a shield forward toward the windshield and upward toward the ceiling.
Designed by DART Engineering, with collaboration with its fleet maintenance and bus operations teams, the Cv-19 Plexiglass Shields are made of high-impact plexiglass and are being installed between the operator and passengers.
DART
Dallas Area Rapid Transit (DART) installed 511 respiratory droplet shields throughout the bus fleet since mid-March to help protect operators and passengers during the COVID-19 pandemic.
Designed by DART Engineering, with collaboration with its fleet maintenance and bus operations teams, the Cv-19 Plexiglass Shields are made of high-impact plexiglass and are being installed between the operator and passengers.
The new shield leverages DART's initial investment of the operator barrier door by expanding a shield forward toward the windshield and upward toward the ceiling. The shields are in addition to enhanced cleaning procedures for both buses and trains to protect passengers and bus operators.
DART began installing the shields as a safety measure to protect operators who continue to provide essential transportation services to riders and businesses, serving as a lifeline for communities and residents across the DART service area.
Shields are currently available on 75% of the DART bus fleet, with the goal of full installation on the entire fleet of more than 600 buses before July 1.
Learn how technology is moving beyond passive recording to become an active operational tool.
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On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
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During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.
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Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.
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Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
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The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.
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The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.
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The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.
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While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
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The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.
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