RTC Teams Up with Local Child Celebrity to Thank Drivers
Five-year-old Justyn Boumah, a renowned author and chef, came up with the idea of thanking bus drivers with care packages he created himself.

Five-year-old Justyn Boumah, a renowned author and chef, came up with the idea of thanking bus drivers with care packages he created himself.
RTC of Southern Nevada
The Regional Transportation Commission of Southern Nevada (RTC) partnered with a local child celebrity this Thanksgiving week to spread gratitude to bus drivers who are on the frontlines during the pandemic.
Five-year-old Justyn Boumah, a renowned author and chef, came up with the idea of thanking bus drivers with care packages he created himself. The care packages included items such as candy, snack crackers and stickers, along with face masks, hand sanitizer, and other personal protective equipment.
Boumah then added an even more personal touch by delivering the care packages himself to drivers during their shifts at the Bonneville Transit Center on Nov. 23. He wheeled his cart from bus to bus at the transit center, expressing his appreciation to each driver he met.
Officials from the RTC and its contractors expressed gratitude for the generous gesture and the drivers of RTC vehicles who are among the many essential workers dedicated to keep the city moving during this health crisis.
Boumah has previously been featured on local and national media for his efforts to thank other workers who have not stopped providing service during the pandemic.
More Management

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
People Movement: MARTA Drops Interim Tag on GM/CEO Hunt and More
In this edition, METRO covers recent appointments and announcements at the FMCSA, HDR, SilverRide, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum
San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.
Read More →
ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators
Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026
North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →
Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →
OKC Streetcar Makes Zero-Fare Service Permanent
Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →