If building operations managers of train stations, bus terminals, and intermodal stations want to really make a great impression, one of the best solutions to improve the passenger waiting experience is to use a virtual queue management system in conjunction with physical queuing.
The best leaders inspire confidence and admiration from their team. One of the most significant steps toward gaining your team's trust is to manage how they perceive you.
This topic builds on the conversations, training sessions, and follow-ups I have had the pleasure of being part of throughout my 23 years utilizing bus simulator supplemental training.
Over the past 18 months, sales of bicycles have exploded — with the pandemic spurring an unprecedented demand for outdoor recreation and transportation modes that are compatible with social distancing.
An international effort to reduce traffic accidents, called “Vision Zero,” has been underway for several years to make our streets safer, and now rail needs its own Vision Zero.
Getting people like seniors, low-income earners and car-less people to COVID-19 vaccination centers safely and efficiently is a significant logistical challenge in many places. Without universal access to adequate fixed-route transit, pop-up microtransit can be an important tool in an agency’s arsenal.
Alongside discussions around safety measures, such as limiting or staggering ridership to better enable physical distancing, mandatory mask wearing, and the introduction of rules and changes enabling safe increases in system capacity, agencies have been accelerating operational changes that were already being examined pre-pandemic.
In typical Texas fashion, our weather unleashed a historical winter storm one week and blessed us with 70-degree weather the next week. We decided to document what went down and how we dealt with it.