If building operations managers of train stations, bus terminals, and intermodal stations want to really make a great impression, one of the best solutions to improve the passenger waiting experience is to use a virtual queue management system in conjunction with physical queuing.
The best leaders inspire confidence and admiration from their team. One of the most significant steps toward gaining your team's trust is to manage how they perceive you.
This topic builds on the conversations, training sessions, and follow-ups I have had the pleasure of being part of throughout my 23 years utilizing bus simulator supplemental training.
Over the past 18 months, sales of bicycles have exploded — with the pandemic spurring an unprecedented demand for outdoor recreation and transportation modes that are compatible with social distancing.
An international effort to reduce traffic accidents, called “Vision Zero,” has been underway for several years to make our streets safer, and now rail needs its own Vision Zero.
Getting people like seniors, low-income earners and car-less people to COVID-19 vaccination centers safely and efficiently is a significant logistical challenge in many places. Without universal access to adequate fixed-route transit, pop-up microtransit can be an important tool in an agency’s arsenal.
Alongside discussions around safety measures, such as limiting or staggering ridership to better enable physical distancing, mandatory mask wearing, and the introduction of rules and changes enabling safe increases in system capacity, agencies have been accelerating operational changes that were already being examined pre-pandemic.
In typical Texas fashion, our weather unleashed a historical winter storm one week and blessed us with 70-degree weather the next week. We decided to document what went down and how we dealt with it.
Going the extra mile to ensure our passengers feel at ease, are confident, and trust that their health and safety needs are met remain our top priority — before, during, and after this pandemic.
Transit systems and their technology partners are working together to adjust operations, provide passengers with up-to-date information, and ensure a safe transit environment.
While a great deal has been made of rebuilding international and local air travel over the last few months, a gradual return to commuter traffic is underway in many parts of the world. With a renewed focus on passenger health, rail travel is increasingly in the spotlight.
People do not just want social distancing on trains and hand sanitizers. They want control — and they want it every step of the way.
Many things are changing in our industry and surely there is more to come. One thing that should never change is the need for a well-trained new bus operator candidate and having training programs in place to discourage operators from seeking other employment.
One advantage to sustained critical incidents like coronavirus is the ability to do things differently and better.
Agencies are left to figure out how best to provide transit service while minimizing the spread of the virus and contending with expected drops in ridership and driver availability.
media brand
The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!
Already a member? Log In