Topic : Long Island Rail Road

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LIRR expands station waiting room hours

Rail| October 3, 2012
The 41 stations will have their waiting room hours extended until 10 PM in the evening on weekdays. LIRR station waiting rooms typically open between 5 AM and 6 AM on weekdays. Prior to the pilot, most station waiting rooms closed by mid-afternoon.

2012 Women In Transportation: Helena Williams

Rail| September 24, 2012
President Long Island Rail Road New York, N.Y.
Rail| June 19, 2012

N.Y. rail workers tripling pay due to overtime

A train car repairman for the Long Island Rail Road earned nearly $203,000 last year, — more than the city transportation authority's chief operating officer — due to overtime bonuses that workers are able to receive under union rules.
Rail| May 24, 2012

LIRR workers who faked disabilities to get amnesty

Retirees who fabricated claims to get more money in their pensions would avoid prosecution and be able to keep their benefits if they admit wrongdoing as part of a deal with the federal government.
Rail| April 18, 2012

U.S. trains boost number of quiet cars

New York's Long Island Railroad and Metro-North increased the number of quiet spaces this month. Despite the new trend, not all riders are able to separate their hectic work lives from their commute.
Rail| March 27, 2012

Long Island Rail expands quiet car program

Another important change in the pilot program is that the westernmost car on the train will now be the quiet car effective April 2. In the initial pilot, the quiet car was the easternmost car.
Rail| March 6, 2012

Long Island Rail credit card system combats fraud

Credit card fraud at ticket machines peaked in May of last year before installation of the new system, which requires customers to provide their zip code as part of the verification process. The rail service expects to save over $5 million.
Rail| December 19, 2011

Long Island RR launches real-time pilot

To use the service, a user enters his or her origin and destination, and Train Time will then provide upcoming departure times and indications showing whether each train is running on time or, if late, by how many minutes.
Rail| August 17, 2011

Long Island Rail pilots wireless ticketing

Conductors will use Apple iPhone 4s equipped with a device that enables train crews to make credit and debit-as-credit sales and print out tickets in one transaction. The device will also be used to process onboard cash sales. The pilot is scheduled to run through Oct. 9.
Bus| June 28, 2011

Long Island Rail saves ticketing hours, cleaning crews

Agreement reached between LIRR and the Transportation Communications Union modifies some contractual work rules and provides enough savings to avert the planned layoff of 17 ticket clerks in 2011. That would have resulted in the closure of ticket offices and the reduction of ticket window hours at a total of over 18 LIRR stations.

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