Management & Operations

As part of cost-cutting moves, WMATA closing most sales offices this month

Posted on November 8, 2016

Mariordo
Mariordo

Facing a nearly $300 million budget gap, the Washington Metropolitan Area Transit Authority (WMATA) will close most in-person sales offices effective Tuesday, Nov. 15. The move is part of a series of internal actions WMATA is taking to reduce expenses and minimize the impact of possible fare increases and service reductions next year.

Four Metro sales offices — located at Metro Center, Pentagon, Anacostia and Northern Bus Garage — will be closed. On average, each of the four offices handles fewer than 200 transactions per day.      

WMATA estimates that only 0.03% (three hundredths of a percent) of riders will be impacted by the closures, because the overwhelming majority of sales transactions can be performed at station fare vending machines, online, regional commuter stores, or at retail outlets, including CVS and Giant stores.

In recent years, WMATA sales offices have seen a significant decline in usage while their cost to operate has increased.

View comments or post a comment on this story. (0 Comments)

More News

Byford named commissioner of TfL

He takes up the post at a pivotal moment for the organization and for London as TfL works to help the capital recover from the COVID-19 pandemic.

WTS International refreshes brand identity

The launch is a culmination of over a year of member and chapter leader feedback and stakeholder engagement to identify important brand attributes.

TTC temporarily lays off 450 employees, implements new cost-cutting measures

The COVID-19 pandemic has resulted in an 80% drop in ridership and a loss of $90 million in monthly revenue

RTD survey finds public cautious about using transit

Respondents were asked to rate six activities according to their perceived level of safeness.

IndyGo returning to regular weekday service

The agency will continue to monitor ridership and evaluate routes and schedules.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation