Management & Operations

TTC etiquette campaign uses customer tweets

Posted on May 2, 2017


Next week, the Toronto Transit Commission (TTC) will launch a system-wide courtesy campaign encouraging polite and considerate behavior while travelling on transit.

Using real tweets from TTC customers, the “You Said It” campaign targets such behavior and unsafe activities as trespassing on subway tracks, not giving up priority seating to those in need, crowding and holding subway doors, wearing backpacks on crowded vehicles, and placing feet and bags on seats.

The behaviors targeted are commonly identified by customers as dangerous, discourteous and disruptive to service, causing delays that inconvenience tens of thousands of people. Many can carry fines ranging from $235 to $425. Those who trespass on subway tracks also risk criminal charges.

The campaign will run indefinitely and appear on all TTC vehicles and in stations.

View comments or post a comment on this story. (0 Comments)

More News

Global Ground Transportation Institute partners for educational content

The LMC Group provides a range of consulting services, from hiring and retention to social media and public relations.

NY MTA proposes historic $51 billion to modernize bus, rail systems

Proposed investment is by far the highest in the MTA’s history, increasing spending on infrastructure by 70% over current levels.

SEPTA GM Knueppel to retire at year's end

Knueppel, who joined SEPTA in 1988 as an entry level structural engineer, will close out a decorated 32-year career at the agency.

Valley Metro adds to executive leadership team

Alexis Tameron Kinsey joins as chief of staff and senior advisor, while Abigail Cooksey-Williams joins as manager, transportation demand management.

Carrasco to lead West Coast zero emissions for WSP USA

Based out of the Sacramento and Oakland WSP offices, she will also support transit and rail initiatives in northern California.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation