Training and education on interacting with vulnerable populations, would improve both the operator and the passenger experience.
Julie Castillo was originally hired by Total Transit in 2001 as a medical transport driver, where she first illustrated her dedication to excellence.
Planned safety upgrades come less than three weeks after HART bus driver Thomas Dunn was murdered on the job by a passenger.
Since the 1970s, labor agreements required new transit operators start as part-time drivers and then seek promotion to full-time work.
The importance of a solid instructional staff should not be taken lightly. A weak, inconsistent instructor will produce a weak, inconsistent student.
The male passenger and female driver were the only people on the bus, with the driver able to hit an emergency alarm at some point.
Hiring and retaining drivers is the greatest challenge facing motorcoach operators, according to 70% of respondents of METRO Magazine's 2019 Motorcoach Survey. The public transit industry is not immune to this issue either.
Bus drivers experience higher levels of MSDs than both the general population and other employees at transit agencies.
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