The Regional Transportation Commission of Southern Nevada (RTC) announced a new service — RTC-OnDemand, an on-demand rideshare program that allows customers in West Henderson and the southwest valley to conveniently schedule a ride using their smartphone.
The pilot program, part of the RTC’s recent service expansion, provides new connectivity options for customers in a more-than-30-square-mile zone. Customers within the area can get picked up from their doorstep and dropped off near numerous locations within the OnDemand zone. A short walk to a customer’s final destination may be required. Or, they can travel to a location outside of the OnDemand zone by transferring to fixed-route transit at the edge of the service area. This new service also benefits paratransit customers by offering door-to-door service throughout the RTC service area.
“The RTC is proud to invest in the community by continuing to test new technologies through pilot projects such as RTC-OnDemand,” said RTC CEO M.J. Maynard. “By focusing on technology and new ways to provide efficient transit to our customers, we can offer universal transit options where our paratransit customers can share rides with fixed-route transit customers.”
RTC-OnDemand offers rides at the customer’s request, instead of requiring riders to plan their trip around a bus schedule. Rides can be scheduled up to seven days in advance or for the same day within 30 minutes. And, they can be easily booked using the using the RTC-OnDemand mobile app, the RTC-OnDemand website, or by phone.
RTC-OnDemand vehicles comfortably seat up to 12 passengers. Each vehicle is equipped with free Wi-Fi and bike racks and are ADA-accessible to accommodate wheelchair passengers. Rides are just $2 one-way for customers within the RTC-OnDemand zone. Paratransit customers continue to pay $3 for one-way trips within the entire RTC service area.