CapMetro Launches New App, Fare System

CapMetro announced its new app, called the “CapMetro App,” and a new fare program for fares. AMP is only available in the new app, not the previous “CapMetro ATX” app.  

The AMP account-based fare program gives customers the opportunity to save money on their trips with a new option called “fare capping” that ensures customers are never paying more than they should.

Customers will be able to pay per ride for CapMetro Bus or Rail services and experience cost savings that are similar to paying the full cost for a daily or monthly pass upfront.  

How the Fare Program Works

The AMP account will track each ride a customer takes, and once they’ve spent the equivalent of a daily pass on a service day, they will not be charged for any other trips the rest of the day.

Similarly, once a customer spends the equivalent of a 31-day pass in a calendar month, they will not be charged for the rest of their rides until the next month.  

CapMetro is also launching a new fare tier called Equifare, a discount program for qualifying low-income riders.

Customers can view the requirements to enroll in this program on the CapMetro website.

In addition, the agency still offers a reduced fare program for those who are 65 and older and customers with disabilities. To receive these discounts in the new app, customers will have to be enrolled and associate their account to their AMP Card. 

Customers will only be able to access the benefits of AMP, such as fare capping and Equifare, by downloading the new CapMetro App or purchasing a physical AMP card at the Transit Store.

Both the new CapMetro App and physical Amp cards allow customers to manage their account balance online, and physical card holders can also manage their accounts by visiting a supporting retailer. 

The agency will have ambassadors at several different stops and routes through the end of October to help customers transition to the new payment system and answer any questions they may have.