METRO Magazine Logo
MenuMENU
SearchSEARCH

How One Supplier Found A Hidden Labor Force

PRIDE Industries now manufactures 46 parts for InterMotive — 24 cable assemblies and 18 mid- to high-volume PCBAs. About half of PRIDE Industries’ employees have a disclosed disability.

by Darelyn Pazdel
October 26, 2023
How One Supplier Found A Hidden Labor Force

InterMotive Vehicle Controls Co-Founders Linda and Greg Schafer were searching for an outsourcing partner to manufacture the company's PCBAs in 2008 and discovered PRIDE Industries.

Photo: PRIDE Industries

4 min to read


October is National Disability Employment Awareness Month, and it’s a terrific opportunity to call attention to one of the most underutilized talent pools in the country — people with disabilities. Especially in the automotive industry, where 56% of manufacturers face a labor shortage.

InterMotive Vehicle Controls in Auburn, Calif., is ahead of the game. Co-founders Linda and Greg Schafer, CEO and president, respectively, were searching for an outsourcing partner to manufacture the company's PCBAs in 2008 and discovered PRIDE Industries, a contract electronics manufacturer with a mission to create employment for people with disabilities.

Ad Loading...

"The company's capabilities blew me away," said Greg Schafer, who spent the better part of a decade as an engineer at Ford Motor Company before founding InterMotive. "The people, the processes, and the technology are state-of-the-art. But what sets the company apart are the people — I'd never seen a manufacturing floor where employees were so happy to be there."

Fast-forward 15 years, and PRIDE Industries now manufactures 46 parts for InterMotive — 24 cable assemblies and 18 mid- to high-volume PCBAs. About half of PRIDE Industries’ employees have a disclosed disability.

“The workforce is skilled, stable, and continuously improves,” said Greg Schafer.

n the years since the pandemic, disability employment-to-population ratio for people with disabilities has risen to record highs, reaching 37.9% percent in August, according to the monthly National Trends in Disability Employment (nTIDE) report published by the Kessler Foundation and the University of New Hampshire.

Photo: PRIDE Industries

Assessment, Training, and Support

"We have directly hired people with disabilities and outsourced to PRIDE Industries' teams for going on two decades now," said Linda Schafer. "When you take someone with an intellectual or physical disability, and assess their skills and interests, give them the training and support they need, you'll be amazed at what they can do and how much they can contribute."

Hiring people with disabilities helps InterMotive bridge the talent gap and increase retention.

Ad Loading...

"I have employees with disabilities who started after high school and are now married and buying homes," said Greg Schafer. "They love their jobs, show up on time every day, and are proud of their work. They really enhance our workforce."

Coincidentally, one of InterMotive's flagship products is a wheelchair interlock — a mechanism that immobilizes wheelchair-accessible vehicles when the wheelchair ramp deploys.

"Some of our employees come to work in vehicles with our products on board," said Linda Schafer. “Products they may have helped build."

InterMotive is the largest manufacturer of wheelchair interlocks in North America.

One of InterMotive's flagship products is a wheelchair interlock — a mechanism that immobilizes wheelchair-accessible vehicles when the wheelchair ramp deploys.

Photo: PRIDE Industries

Hiding in Plain Sight

More and more companies are finding skilled, reliable, loyal talent in the disability community. More than 10% of working-age Americans have a disability. Historically, the workforce participation rate for working-age adults with disabilities was around 30%, while the rate for persons without a disability in the same age group was 75%.

Ad Loading...

But that’s changing fast. In the years since the pandemic, disability employment-to-population ratio for people with disabilities has risen to record highs, reaching 37.9% percent in August, according to the monthly National Trends in Disability Employment (nTIDE) report published by the Kessler Foundation and the University of New Hampshire.

The organizations cite newfound openness to remote work and a growing awareness of the benefits of a diverse workforce as a driver for increased hiring. Research published by the National Institutes of Health found that the benefits of hiring people with disabilities included improvements in profitability from lower employee turnover and long-term retention, reliability, punctuality, productivity, and customer loyalty and satisfaction.

More and more companies are finding skilled, reliable, loyal talent in the disability community.

Photo: PRIDE Industries

Overcoming Misconceptions

Misconceptions keep retailers and employers from turning to people with disabilities to address labor shortages. The Society for Human Resources Managers (SHRM) cites three "myths" to break:

  • People with disabilities aren't qualified applicants.

  • Reasonable accommodation is expensive.

  • Managers can't expect the same level of performance from employees with disabilities.

Keys to InterMotive's success with employees with disabilities are consistent assessment, training, development, and feedback — processes the company has invested in for employees of all abilities for decades.

Ad Loading...

"In many ways, these employees are just like any other that walk through our doors," said Linda Schafer. "We identify their skills and interests, find the right role for them, and give them the training and support they need to be successful and find a career path here."

InterMotive began hiring employees with disabilities long before DEI became trendy.

"We aren't doing this because someone told us we had to," said Greg Schafer. "We're doing it because it makes us a better business." And he cautions companies against hiring from underrepresented communities to "check a box." He said it requires investment, but once you make it, "you realize you are more alike than different."

"They want to work. They want to contribute. Their joy is a gift," said Linda Schafer.

About the Author: Darelyn Pazdel is VP, Workforce Inclusion, at PRIDE Industries

Subscribe to Our Newsletter

More Management

A recent generation New Flyer Electric Bus
Managementby StaffMarch 4, 2026

NFI Group Officially Opens New Flyer All-Canadian Build Facility in Winnipeg

The CAD facility enables NFI to complete full domestic production of heavy-duty transit vehicles, including zero-emission buses, in Winnipeg for the first time in 15 years.

Read More →
Photo of public transportation system with APTA logo.
Managementby StaffMarch 4, 2026

APTA: Surface Transportation Funding Delivers 5:1 Economic Return, Supports 41,400 Jobs per $1B

The findings provide clear evidence that sustained Federal investment in public transit and passenger rail delivers significant returns for workers, communities, taxpayers, and the U.S. economy, APTA officials said.

Read More →
A photo of rail tracks in Ottawa, Canada

Building a National Framework for Transit Safety and Consistency

On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.

Read More →
Ad Loading...
Photo of World Cup soccer ball.
Managementby StaffMarch 3, 2026

FTA Invests $100M to Strengthen Transit for 2026 World Cup

The funding will ensure communities can expand transit options to meet increased demand for services around stadiums.

Read More →
ENC's John Obert
Managementby StaffMarch 3, 2026

ENC Names New VP of Transit Sales

John Obert previously served as regional sales manager for ENC since joining the company in June 2025.

Read More →
Disabled and senior passengers on a transit vehicle.
Managementby StaffMarch 3, 2026

New 2026 Plan Aims to Expand Transportation Access Across Virginia

Over the next four years during the Spanberger Administration, DRPT will use the plan to prioritize funding for human service transportation projects and programs that reduce barriers, expand access, and promote equitable mobility, said department officials.

Read More →
Ad Loading...
A blue and white graphic with text reading "Via Launches Mayors Council to Accelerate Transit Innovation."
Managementby StaffMarch 3, 2026

Via Launches Mayors Council to Accelerate Transit Innovation Nationwide

A new advisory group of current and former city leaders will collaborate on funding strategies, technology deployment, and best practices to modernize U.S. public transit systems.

Read More →
LIT Mentorship Program participants.
Managementby StaffMarch 2, 2026

Latinos In Transit Wraps Inaugural Navigate Mentorship Program,

The LIT Navigate Mentorship Program was launched as a structured, low-cost opportunity for active LIT members, focused on intentional growth, workforce development, mentorship, networking, and education.

Read More →
A WMATA bus at a transit center
Managementby StaffFebruary 27, 2026

WMATA Expands U-Pass Program

Approved as part of WMATA’s Strategic Transformation Plan, the expanded program introduces new pricing and participation options that make it easier for colleges and universities to join and for more students, such as part-time, community college, and graduate students, to benefit from accessible transportation.

Read More →
Ad Loading...
Cover Photo for METRO's People Movement
Managementby Staff and News ReportsFebruary 27, 2026

People Movement: New CEO's in Georgia, California

In this edition, we cover recent appointments and announcements at Savannah's CAT, California's VVTA, STV, and more, showcasing the individuals helping to shape the future of transportation.

Read More →