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Has cut its service by 37% over the past three years, but hopes to increase ridership by making its services more productive.
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Yankee Trails - Rensselaer, N.Y. To bring in business during the holiday season, Yankee Trails launched “Santa’s Magical Express.” The service includes a holiday-themed scavenger hunt and sing-a-longs.
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Windstar Lines - Carroll, Iowa Windstar Lines has acquired about 10 smaller motorcoach operators in the past 12 years to expand its service and stay competitive in the market.
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Tornado Bus Co. - Dallas The Tornado Bus Co.’s new bus facility, which opened in October, encompasses 8.5 acres and is 10 minutes from downtown Dallas.
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Peter Pan Bus Lines - Springfield, Mass. Peter Pan added new MCI J4500s to its fleet. The coaches have clean-diesel engine technology to help reduce emissions and burn less fuel.
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Pacific Coachways - Garden Grove, Calif. Pacific Coachways received the California Highway Patrol’s STAR award in 2010 and 2012 for its outstanding safety record — the result of thorough driver training, according to the operator.
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B&W Charters - Kalamazoo, Mich. Events such as holiday and light tours keep B&W Charters’ trolleys running in the winter. The vehicles are in high demand during wedding season in the spring and summer.
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A Candies Coachworks - Gainesville, Fla. After branching out from limo service into charter tours in 2006, A Candies Coachworks began providing service for University of Florida athletic teams.
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All of these changes, designed to improve the public’s perception of the industry, can only be good for operators around the country who provide top-notch services to millions of passengers each year.
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Agencies are looking beyond conventional ads and tapping new technology, such as virtual grocery stores, regenerative braking and Groupon, to bring in more funds.
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