Operators share practices crucial to boosting sales, including the use of data management software, engaging the customer and providing quick responses.
Under the direction of the board of directors, Darrell Johnson is responsible for planning, financing and coordinating Orange County’s freeway, street and rail development, as well as managing bus, commuter rail and paratransit service.
Overcoming a struggle early on to keep his father’s business going following his death, T. Ralph Young relied on persistence, determination and willingness to apply the ideas of his team to make his operation one of the most respected in the industry.
New Flyer has a contract with Chicago Transit Authority for two XE40 buses and received funding for a few Winnipeg Transit buses. Meanwhile, the ECO Smart is available in 30-, 35- and 42-foot versions.
The bus manufacturer is helping the City of Seneca reach its goal of having an all-electric bus fleet by the summer. The city partnered with nearby Clemson Area Transit to obtain a grant to fund the four vehicles and charging infrastructure.
Would reclassify and upgrade some crimes from Class B to Class A misdemeanors.
B&W Charters - Kalamazoo, Mich.
Events such as holiday and light tours keep B&W Charters’ trolleys running in the winter. The vehicles are in high demand during wedding season in the spring and summer.
Business was up in 2012 for the majority of respondents. While FirstGroup America and Coach USA still hold the top two spots, Horizon jumps up to number three.
The judgment means bidding and construction will move ahead as planned on the first phase of the 800-mile high-speed rail system set to connect the northern and southern parts of the state.
Paratransit and NEMT are being overwhelmed with an uptick in Medicaid-eligible riders. If implemented, the Affordable Care Act will make the influx even higher. Operators are facing changes in how they are funded and deliver transportation. They say they need to work more closely with partners to cope.
This summer, there seemed to be an uptick in transit agencies working to offer more services to bicyclists. Was this just because of the summer, when more people are out and about on their bikes, or is there a larger movement afoot in how people travel and commute with transit?
Los Angeles, Boston, San Francisco and Atlanta are putting an end to ‘free rides’ with fare inspection crackdowns. L.A. Metro, like Atlanta, is locking its fare gates, ending the unofficial honor system.
Schuylkill Transportation System took children throughout Schuylkill County on a tour designed to teach them about public transit.
L.A. Metro’s latest annual customer survey shows a distinct divide between riders using only the bus or exclusively rail, and reveals some income, gender and race differences. Is it just an L.A. thing?
Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.