Topic : Palm Tran Connection

1 - 7 of 7

Palm Tran prioritized helping most vulnerable during Hurricane Dorian

Security and Safety | September 23, 2019

In the event of a category five hurricane, this transportation could have been the difference between life and death.

Hundreds rode to safety on Palm Tran as Irma took aim at Florida

Security and Safety | October 31, 2017

The agency made roughly 3,500 paratransit trips throughout the region on Sept. 8th — the day the majority of evacuations took place.

Management & Operations| May 31, 2016

Scathing report triggers shake-up at Fla.'s Palm Tran

During the past 14 months, as many as 46,000 inaccurate reports were made by Palm Tran Connection, a door-to-door service used by people with disabilities and the elderly, according to the Palm Beach County Office of Inspector General.

Accessibility| February 23, 2015

Fla. paratransit subcontractor may get county help

Two Wheels sought help from Palm Beach County after it reached an agreement to terminate its contract with Metro Mobility, which had drawn complaints for poor and unreliable paratransit service.

Accessibility| January 26, 2015

First Transit wins 3 paratransit contracts

Company will provide services in San Mateo, Calif. and Broward County and Palm Beach County, Fla.

Accessibility| September 15, 2014

Palm Beach County picks 3 companies to take over paratransit service

Switching from one operator to three new companies is expected to cost $184 million. But the county is banking that the investment in hiring more help will correct late bus pickups and other service problems that triggered a flood of rider complaints, according to the report.
Accessibility| July 28, 2014

Fla. paratransit system adds IVR system

Features include an automated trip confirmation phone call every evening that will list an individual's trip information for the next day. Customers will be reminded of their pick-up and appointment times automatically.

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