Topic : retention

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3 Key Strategies for Transit Agencies to Survive the Retirement Cliff

Management & Operations| August 6, 2019

Many agencies haven’t made any meaningful steps toward positioning themselves for success with millennials and Gen Z.

How technology can improve transit operator retention

Bus| June 25, 2019

Technology can support operator incentive and reward programs, and provide tools and training to make operators’ lives safer and easier.

Bus| March 12, 2018

BusCon 2018 Call for Papers Deadline 3/16

Topics can be related to delivering superior customer service, employee training & retention, solving operational challenges and ideas for cost-cutting, technology and data best practice, revenue generation, and business-building.

June 14, 2017

Why Investing in 'Half Measures' When Hiring Frontline Employees Will Bring Public Transit to Its Knees

The public transit industry faces a severe human resources crisis... we began to focus on the science behind identifying and hiring more resilient human beings up front, in order to make it easier to build resilience and preparedness with employees once they are onboard.

Motorcoach| August 15, 2016

How is the Motorcoach Industry Tackling the Driver Shortage?

The crisis has pushed operators to use new workforce development tactics, including adding full-time human resources departments, increasing marketing and advertising, and enhancing their benefits package to be more attractive to job hunters.

Accessibility| September 2, 2015

2015 Paratransit Survey: Growing Demand for Service Tops Challenges

Recruitment and retention once again was the top driver-related challenge, with 48% reporting. Sixty-five percent of respondents implemented scheduling and dispatch software making it the most prevalent technology being used to enhance service.

Bus| May 14, 2015

Investing in bus systems may yield return for workforce and employers

The researchers found an increase in bus systems’ per capita operating expenditures is associated with a decrease in employee turnover. In turn, businesses save money by not having to train new workers or rebuild institutional knowledge within the firm.

Motorcoach| August 19, 2013

5 Keys to Attracting, Hiring and Retaining Quality Motorcoach Drivers

With the market picking up and the current workforce aging, many operators are looking to fill several positions at a time. Knowing the type of people you want to attract and having a thorough interview process are keys to landing the right candidate.
Motorcoach| June 18, 2012

Motorcoach Operator Q&A: Contending with Change

Operators discuss how they are adapting to evolving equipment, tighter competition and different customer needs and weigh in on proposed safety regulations.
Motorcoach| August 10, 2010

Operators Investing In Tools for Hiring Success

Motorcoach carriers have found that even in the current economic climate, with cutting costs being the ultimate consideration, assessment and training are tools worth spending on to get and keep the best employees.
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