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How to Build an On-Demand Transit Service

How to Build an On-Demand Transit Service
Sponsored by
Via Transportation

You’re the expert on your city or region, and we’re the experts on launching and running microtransit. When we work together, you tell us the problem you’re trying to solve, and we can handle the rest in partnership with you.

So whether you’re ready to implement — but just need the right software — or need a partner to get you from point A to point B, we’re here to help.

In this guide, we cover:

  • Designing a service

  • Finding funding

  • Securing a vendor

  • Branding and marketing

  • Recruiting and managing drivers

  • Sourcing and maintaining vehicles

  • Supporting riders

  • Analyzing and iterating a service