Call center staff play an important role in helping customers feel appreciated.
Recruitment and retention once again was the top driver-related challenge, with 48% reporting. Sixty-five percent of respondents implemented scheduling and dispatch software making it the most prevalent technology being used to enhance service.
Voith Turbo is also introducing its new DIWA.6 transmission, which features a fuel economy increase of up to 16%.
Micro Bird Commercial is set to debut its new CT-Series vehicle for up to 17 passengers as well as its new D-Series vehicle, featuring a 25-passenger capacity plus luggage space, this September 28 to 30 at BusCon 2015 in Indianapolis.
As GM of Las Vegas’ Regional Transportation Commission of Southern Nevada (RTC), Tina Quigley oversees one of the few agencies in the country that manages public transit, traffic management, roadway design, construction funding and transportation planning.