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Railby StaffNovember 9, 2010

N.J. must pay feds $271M for canceled tunnel project

The state will also owe interest and penalty charges to be determined by the Federal Transit Administration.

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Busby StaffNovember 9, 2010

APTA: PT saves $9,515 annually

The Association calculates the average cost of taking public transit by determining the average monthly transit pass of local public transit agencies across the country. This information is based on the annual APTA fare collection survey and is weighted based on ridership (unlinked passenger trips).

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Busby StaffNovember 8, 2010

GO Transit launches ‘Passenger Charter’ to improve customer service

The Charter promises that GO Transit will be on time, take safety seriously, keep customers informed, provide a comfortable experience and be quick and courteous. It was developed following extensive consultation with customers, employees and focus groups.

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Busby StaffNovember 8, 2010

Vapor Bus, Ricon tap Condon for VP Sales

John Condon will be responsible for integrating and leading the Vapor Bus and Ricon sales groups. In addition, he will assume responsibility of the Ricon customer service department.

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Busby StaffNovember 8, 2010

Phoenix bands record songs for Valley Metro riders

Lyrics describe different aspects of using the Valley Metro system, such as how to buy fare, safety near train tracks and buses, or how one fare pass can be used on both bus and light rail. The 11 topics were selected based on common passenger questions at Valley Metro’s customer service line and from the top questions city transit departments receive.

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Busby StaffNovember 8, 2010

ARRA to fund $3.4M for MBTA Silver Line upgrades

The project includes installation of new laminated glass windscreens at each shelter; repaving work, the construction of a public restroom and the installation of heating units and two-sided electronic message boards at multiple bus platforms.

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Railby StaffNovember 8, 2010

Alstom, Balfour Beatty to upgrade U.K. signalling

The first contract, worth approximately $5.5 million, covers the provision of both new and upgraded signalling around the area of West Ham station, London. The second contract, worth more than $35 million, is for the detailed design, construction, testing and commissioning of signalling equipment on the West Coast Main Line.

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Railby StaffNovember 5, 2010

Former NJ Transit employee, ACLU to sue agency

When Fenton was fired, the agency released a statement saying it had "concluded that Mr. Fenton violated his trust as a state employee and therefore was dismissed." The ACLU contends that Fenton was exercising his free speech.

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Managementby StaffNovember 5, 2010

Minnesota's Metro Transit adds rewards program

Points accrue on Metro Transit and suburban transit providers alike. Points can be converted to ride value or redeemed for gift cards that can be used like cash. To earn points faster, program members can link a favorite credit or debit card to their Ride to Rewards account and earn points for purchases made at merchant partners.

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Motorcoachby StaffNovember 5, 2010

FMCSA puts two commercial bus companies out of service

Both commercial bus companies must pay the entire civil penalty and take correction action to show they are in compliance with federal safety regulations before they can resume operations.

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