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Newsby StaffMay 1, 2013

MBTA welcomes first new commuter coaches

These are the first three coaches of 75 total ordered from Hyundai-Rotem USA, at a cost of $190 million. Fifteen will be in service by fall of 2013.

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Newsby StaffApril 19, 2013

UPDATE: MBTA resumes service, officer in critical condition

Decision made to close services made following chaotic night, ending with one Boston Marathon bombing suspect killed and another still on the run. An MBTA transit officer was among those shot by the suspects.

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Newsby StaffApril 4, 2013

MBTA to extend anti-sexual assault, harassment program

Has been previously recognized for this campaign and is highlighting a renewed effort to send a clear, strong message that inappropriate behavior and illegal sexual touching will not be tolerated.

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Newsby StaffMarch 26, 2013

MBTA chief says long-awaited railcars due soon

Hyundai Rotem, under fire for failing to deliver any of its 75 double-decker coaches on time, is making progress on its $190 million contract. Three of the cars are slated to be in service in April.

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Newsby StaffMarch 12, 2013

MBTA bus driver assaulted by group of teens

Between 15 and 20 teenagers punched a bus operator and tried to pull him from the driver’s side window. Transit Police Superintendent in Chief Joseph O’Connor said that the incident was unusual because assaults on bus drivers usually only involve one or two individuals.

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Newsby StaffMarch 6, 2013

MBTA seeks sponsors for rail Wi-Fi service

Offering includes a sponsorship program, which will provide partners with marketing rights and benefits, such as signage and advertising in commuter rail stations, railcars and ferry facilities; corporate presence on commuter rail system maps and schedules; control of a Wi-Fi landing page; links on the MBTA website; and intellectual property rights.

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Newsby StaffFebruary 8, 2013

MBTA unveils ‘Courtesy Critters’ for campaign

The “Courtesy Counts” campaign uses signs with images of various animals and a light, humorous tone to impart messages about transit etiquette. A group of pigs reminds riders not to hog a seat, especially from an elderly or disabled person, and a cast of crabs reminds them to be nice to operators.

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Newsby StaffJanuary 30, 2013

MBTA riders happier with train countdown signs

Hundreds of surveyed riders that had been polled the day before the signs were installed were more optimistic about how long trains would take to arrive and seemed to be more satisfied with the train’s performance. The survey is part of a larger effort to gather customer experience data.

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Newsby StaffJanuary 22, 2013

MBTA mobile ticketing sales reach $1M

In just less than three months, over 100,000 tickets have been purchased by more than 35,000 unique users using the ‘mTicket’ smartphone app.

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Newsby StaffJanuary 17, 2013

MBTA mulls canceling railcar order

Due to what it describes as long production delays and shoddy workmanship, the agency is considering terminating its $190 million contract for 75 commuter railcars from Hyundai Rotem Corp.

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