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Santa Fe Ride customers complained to the Santa Fe Transit Advisory Board that the transit program is mismanaged, and forces unreasonable restrictions and rules on its riders. Attendees also asked about training for drivers on working with disabled clients.
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Paratransit and NEMT are being overwhelmed with an uptick in Medicaid-eligible riders. If implemented, the Affordable Care Act will make the influx even higher. Operators are facing changes in how they are funded and deliver transportation. They say they need to work more closely with partners to cope.
Read More →Will improve the City's GoBus Accessible Transit operations through expanded advanced intelligent transportation technologies. Enhancements include a recently launched customer web portal and Interactive Voice Response.
Read More →Gerald Ford, a driver with Select Ride Inc., accepted the award at the association's annual convention in Las Vegas last month. He was selected for his focus on safety and outstanding service to his paratransit passengers.
Read More →John Gates Jr. called paratransit service “federally mandated limousine service,” during a meeting. He later said the remark was “off the cuff and thoughtless."
Read More →Includes Access Link paratransit. Due to significant damage to the state’s public transportation network, NJ Transit rail service will remain suspended until further notice.
Read More →The company has held this contract with the city since 1991 and provides transit service to more than 9,500 riders annually.
Read More →The change will return paratransit service to the 38 people who lost it when the Metro reduced its service area to within the ADA-required three-fourths of a mile from the city limits.
Read More →Mentor Ranger in-vehicle computers are installed on Butte Regional Transit’s (B-Line) paratransit buses. Electronic manifests have allowed the B-Line to significantly reduce the amount of paper they use, and with accurate status and location information now available, on-time performance is easier to track and analyze.
Read More →A LIFT rider’s concerns over weight restrictions and his mobility device spurred the re-evaluation. The agency told the customer that it was unable to safely transport his device because the combined occupied weight exceeded 600 pounds. The customer was advised to reduce the weight of the device, but not denied service.
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