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ArticlesDecember 1, 2008

Over the Road: Searching for Good Customer Service

With bus travel, the primary impression of a trip is typically related to driver performance. Having a good attitude and sharing information on board are some of the best ways to build positive passenger relationships.

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ArticlesDecember 1, 2008

BusCon launches new products, boasts record turnout

Product launches — such as the Freightliner Custom Chassis Corp.’s new hybrid-electric chassis — drew significant attention from attendees.

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Newsby StaffDecember 1, 2008

Clean Energy awarded California station contract

The planned facility is designed to serve a range of light, medium and heavy-duty vehicles, including public transit buses, municipal vehicles, and shared-ride shuttle buses and passenger cars.

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Newsby StaffNovember 26, 2008

METRO Briefs

Mica urges city to line up for Fed cash. NJ Transit to stop buying CNG buses. MTA official: rail shutdown could have been prevented.

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Newsby StaffNovember 25, 2008

UMA discusses priorities with Obama team

Topics included the FTA’s Final Charter Bus Rule, as well as occupant protection and the enforcement of the FMCSA's new entrant program.

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Newsby StaffNovember 25, 2008

N.Y. MTA launches text message, email alert system

Marks the first time that agency will send timely notifications of unplanned service disruptions on subways, buses, bridges or tunnels, and is the first MTA service to use text messaging.

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Newsby StaffNovember 25, 2008

Study: Bus ridership surges to record levels

Growth of bus travel has cut carbon dioxide emissions by about 36,000 tons and reduced fuel use by an estimated 3.48 million gallons (diesel fuel, gasoline and jet fuel) over the past year.

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Newsby StaffNovember 24, 2008

Prevost delivers H3-45 to Pennsylvania

Wolf’s Bus Lines' newest vehicle, which brings its current fleet to 17 motorcoaches, joins two earlier-model Prevosts.

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Newsby StaffNovember 24, 2008

Indiana University uses bus wrap to spread word

Vinyl wrap, which cost $12,000, promotes the benefits of the Indiana University Student Association, extolling its efforts in the areas of volunteerism, sustainability, diversity, and legislative and governmental relations.

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Newsby StaffNovember 21, 2008

ABC delivers to Midwest

Vandalia Bus receives ABC 3035RE, while Compass Coach adds a Van Hool T2145.

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