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Since launching in September 2021, GoZone has become one of the most popular on-demand transit programs of its kind in the nation, with monthly ridership peaking at more than 77,000 rides in May 2023.
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The state-funded program, which expanded by one month this year, provided access to all RTD’s services during the months of July and August at no cost.
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The agency saw a 15% year-over-year increase in ridership in July 2023 compared to July 2022 with more than 23.3 million boardings, marking the eighth consecutive month of year-over-year ridership growth.
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Although the COVID pandemic had a real impact on one of the nation’s most heavily used public transportation services per capita, TheBus continues to charge ahead on plans to go zero emissions through a partnership with GILLIG.
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Metro’s monthly bus and rail ridership is now at 81% of its 2019 pre-pandemic level. Average weekend ridership is now at 91% of pre-pandemic level and 76% for average weekdays.
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CTA’s updated Performance Metrics report measures multiple areas of performance, from ridership numbers to operator headcount, elevator and escalator up-time, and availability of bus and rail fleet for service.
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The portal features the new Ridership Recovery Dashboard, which shows the ridership and service levels for all of SEPTA’s modes relative to their pre-pandemic baselines.
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The results demonstrate that encouraging developers to offer transit passes as part of new developments has the effect of encouraging more transit use and boosting revenues for the system.
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Total ridership is now at 77 % of 2019 levels.
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CONNECT 1 carried an average of 2,800 rides per weekday.
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