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ArticlesJanuary 12, 2012

Great Canadian bolsters customer service via training, incentives

Great Canadian Holidays & Coaches Inc. - Kitchener, Ontario

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Newsby StaffJanuary 11, 2012

Edmonton riders to be scanned for explosives

The federally-funded pilot project will modify ticket machines to find potential terrorist threats in a test of technology aimed at boosting safety for commuters without slowing them down with airport-style holdups.

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Newsby StaffJanuary 9, 2012

TTC unveils funding info campaign

Includes five posters designed to inform customers of the importance of better transit funding, investments that are being made in transit, the positive economic and environmental impact of a healthy transit system, how the agency is improving customer service and the value the TTC has on one’s personal budget.

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Newsby StaffJanuary 9, 2012

Toronto Transit head goes undercover as transit worker

TTC chair Karen Stintz spent 10 days posing as a transit worker for the reality show, Undercover Boss Canada, and said it gave her a new appreciation of what employees experience as they do their jobs.

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Newsby StaffDecember 21, 2011

TTC makes all bus routes wheelchair accessible

All 170 bus routes are now wheelchair and scooter friendly. The agency’s last few remaining GM “New Look” non-accessible buses — a model that dates back to the 1950s — have been replaced by accessible Orion VII low-floor buses.

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Newsby StaffDecember 5, 2011

Calgary advocates for poor oppose fare evasion fee

They argue that Calgary Transit’s plans to increase the fine for fare-evading light rail riders from $100 to $250 would target the wrong people and many of the city’s poor cannot afford the $2.75 charge to ride the train.

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Newsby StaffOctober 10, 2011

Canada to improve rail safety

The proposed amendments to the Railway Safety Act will encourage rail companies to create and maintain a culture of safety and penalize rule breakers.

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Newsby StaffSeptember 21, 2011

Wheelchair-bound riders want better access to Montreal buses

Riders demonstrated the difficulty they have with accessing buses. A transit official says the city is planning to install station elevators and offer wheelchair accessibility on all city routes by the end of next year.

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Newsby StaffSeptember 20, 2011

Toronto Transit to eliminate 482 positions

In an effort to close a $101 million shortfall in its 2012 operating budget, the agency will cut unionized and non-unionized positions. Front line, unionized positions will be eliminated through attrition.

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Newsby StaffSeptember 13, 2011

Montreal program boosts ridership

In August, then-Quebec Transport minister Sam Hamad announced a series of measures aimed at reducing the number of motorists on Montreal roads to ease the strain on the area's detour-riddled road network.

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