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Newsby StaffMay 25, 2011

N.Y. MTA launches revamped website

The redesigned site features an enhanced Trip Planner, an App Center that offers a gallery of apps for iPhone and Android, and a Ways to Save section includes direct links to pages promoting travel savings.

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Newsby StaffMay 12, 2011

BART upgrades mobile website

Will better accommodate the growing number of riders seeking BART information on the go, with a trip planner for GPS-enabled phones; information about parking, bicycles, connecting transit and other neighborhood details for each of the system's 44 stations; and a carbon calculator.

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Newsby StaffMay 6, 2011

D.C. Metro upgrades website with multi-lingual feature

Added five language translation options — Spanish, French, Chinese, Korean and Vietnamese — of critical pages, such as the Trip Planner, Getting Around and Fares.

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Newsby StaffMay 4, 2011

Tampa, Fla. launches transportation website

The Tampa Bay Partnership created TampaBayOnTrack.com, an inclusive effort focused on sharing information about the role of transportation in the community, engaging residents from throughout the eight-county region and serving as a resource for the latest transportation news and research.

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Newsby StaffApril 14, 2011

Amtrak launches kid friendly website

The "Kids Depot" site is arranged as a 3D virtual world with seven different "neighborhoods" full of exclusive online-only content to explore. Friendly characters in each area introduce kids to a wealth of engaging interactive games along with activities to download and take onboard.

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Newsby StaffFebruary 22, 2011

Minnesota's Metro enhances mobile accessibility

Customers using the mobile website also can get quick access to Metro Transit videos on YouTube and the agency's Twitter feed.

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ArticlesFebruary 14, 2011

How to Develop and Launch an Online Trip Planner

Transit agencies share best practices in creating trip planners that keep pace with users' needs. As technology evolves, usability, mapping and mobile enhancements can be added to improve the user's experience.

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Newsby StaffJanuary 25, 2011

Utah Transit revamps website, adds customer tools

Upgrades include an improved trip planner, with a mobile trip planning application; simplified navigation; greater emphasis on rider information; a social media hub and a carpool matching database.

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Newsby StaffNovember 17, 2010

L.A.’s Metrolink unveils new mobile Website

Riders can visit the site from Web-enabled cellular devices to access service updates on Metrolink’s Twitter feed; a Google Transit trip planner; news and commuter updates; information about each Metrolink station; and special offers and promotions.

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Newsby StaffOctober 11, 2010

Cleveland RTA launches 'Commuter Alerts'

System enables a customer to select either a text message or an email alert, or both. If there is a service disruption on their selected routes, they'll receive information about the issue and then a follow-up message when the problem has been resolved.

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