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Newsby StaffJanuary 3, 2011

MBTA plans new app, customer service offerings

Will provide more real-time arrival info via smartphone, countdown information on LED subway signs and a customer service training program for staff.

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Newsby StaffDecember 22, 2010

MBTA accessibility gets mixed review

The agency has made great strides in improving accessibility over the last four years, but riders still face hurdles in using the system, said a judge appointed to monitor MBTA’s compliance in a lawsuit settlement.

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Newsby StaffDecember 9, 2010

MBTA strikes deal to sell subway signs as décor

Signs for all 270 MBTA stations will be available for sale immediately. Signs will use the same look, design and fonts found in subway stations in Boston and the suburbs, with MBTA receiving a percentage of the sales.

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Newsby StaffSeptember 9, 2010

MBTA makes 'real-time' bus information available

Following a project to equip more than 1,000 buses with GPS technology in 2009, dispatchers in the MBTA's Bus Operations Control Center were able for the first time to pinpoint the location of every MBTA bus in real-time. As of today, that same information is available to T bus riders, regardless of route.

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Newsby StaffAugust 23, 2010

DHS continues Boston subway air flow study this week

Will gather data on the behavior of airborne contaminants if they were to be released into the subway. The study is part of the DHS's ongoing commitment to preparedness and protecting the nation's critical infrastructure.

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Newsby StaffAugust 16, 2010

MBTA finishes FY 2010 with $1.2M surplus

In three of the previous four fiscal years, the transit agency needed to draw from its modest savings to plug end-of-the-year deficits, including a $33.3 million hole in 2009.

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Newsby StaffJuly 23, 2010

MBTA debuts mobile parking payment system

Parkmobile enables riders to pay with a smart phone application or by sending a text message or making a call from any cell phone.

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Newsby StaffJuly 15, 2010

MBTA to spend $115M on new locomotives

Acquisition is a critical element in improving commuter rail performance and customer service. Fuel savings is one of several significant cost benefits the MBTA will realize with the addition of these new technology locomotives.

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Newsby StaffJune 30, 2010

MBTA introduces mobile phone, online payment system

Beginning July 23, customers parking in MBTA-owned and operated lots with existing cash honor boxes will be able to pay for parking online or via phone while in their cars or once they board a train, bus or commuter boat.

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Newsby StaffMay 19, 2010

Rogoff: Administration committed to public transportation

FTA chief made the remarks during a transit conference in Boston. He also asked attendees to make an honest assessment about the state of their current transit system when making financial decisions including system maintenance and system expansion.

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