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Newsby StaffJanuary 2, 2025

Chicago Completes Accessibility Improvements at 100 Bus Stops

Upgrades have been made to 200 bus stops since 2022, as part of a broader effort to enhance access and inclusivity for transit users

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Newsby StaffDecember 20, 2024

RIPTA Extends 'RIde Anywhere' Paratransit Pilot Program

Under the RIde Anywhere Pilot Program, qualified Rhode Island residents can request curb-to-curb service for locations within the state that are outside of the three-quarter-mile radius.

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Newsby StaffDecember 17, 2024

MBTA Teams with Spare to Automate Paratransit Service

The collaboration provides cutting-edge paratransit technology and services to customers of one of the largest transit systems in the U.S., enhancing accessibility in customer-facing software and communications, efficiency, and the experience for individuals with disabilities who rely on paratransit services.

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Newsby News/Media ReleaseDecember 3, 2024

DART Celebrates 50 Years of Paratransit in Delaware

The Delaware Administration for Specialized Transportation celebrated the 50th anniversary of their first paratransit trip, becoming the nation’s first state or regional provider of specialized transportation services.

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Newsby News/Media ReleaseNovember 26, 2024

TARPS Rebrands to TARTA Move

TARTA is rebranding their paratransit division as TARTA Move to bring all of their services under the same umbrella.

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Newsby StaffNovember 1, 2024

New York City Transit Opens New Paratransit Assessment Center

The new center provides a more convenient assessment location for paratransit applicants who live or work in Manhattan and increases capacity across the system of AAR Assessment Centers that serve thousands of paratransit customers each month.

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Newsby StaffOctober 8, 2024

Denver's RTD sees customer, community survey improvements

In August, customers were asked to complete the intercept survey and provide their feedback while riding RTD’s buses and trains, and the results were shared during the RTD board’s Performance Committee meeting.

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Newsby StaffAugust 22, 2024

San Diego MTS Ridership Up 10% in FY24

During the last fiscal year (July 2023 – June 2024), the transit agency logged 75,663,343 passenger trips, a 10.4% increase over Fiscal Year 2023 (68,511,363).

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Newsby StaffAugust 20, 2024

Iowa's DART Ridership up 9%

Fixed Route continues to be DART’s most highly utilized bus service, with 95% of all rides in FY 2024 on one of DART’s more than 25 local and express bus routes.

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Newsby StaffAugust 16, 2024

Customer Satisfaction Scores Rising in Toledo

The most recent survey, conducted by TransPro Consulting in late April and early May, took place on all TARTA services and targeted customers riding or waiting for TARTA services at different times of day.

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