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@SEPTA_Social’s major advantage as a customer service tool is that agents can use it to talk to many people at once, as opposed to phone calls and emails which can only help one customer at a time.
Read More →By focusing efforts on improving service and overhauling facilities and policies, the Metropolitan Transportation Authority merged seven private bus companies to create a unified, efficient public transit system.
Read More →Plan will identify a service model that supports long-term regional job and population growth and surging ridership demand.
Read More →The installation completes the first phase of an aggressive implementation plan developed by GIRO and MTR to ensure smooth operations and efficient service when MTR officially began operating the metro on Nov. 2, 2009.
Read More →Amtrak President David Gunn said that the General Accounting Office report ignored the railroad's problems with contractors.
Read More →Offers a full range of mechanical services for passenger and freight railroad equipment including overhauls and wreck repairs, wheel maintenance, air brake service, seat repair and replacement, electronic testing and maintenance, day-to-day equipment servicing, rolling stock engineering, and positive train control implementation and advising.
Read More →Debuted a prototype of the ameriTRAM, a 100 percent low-floor streetcar in Charlotte on Thursday. Uses e-Brid, a propulsion technology that enables operation powered by overhead catenary or on-board lithium-ion batteries. The technology is purported to save millions of dollars in operational costs.
Read More →Customers are returning to buses and trains for work, recreation, and summer activities as transit continues to play a significant role in Chicago's reopening.
Read More →The plan outlines five key priority areas to provide customers with a more exceptional experience on transit.
Read More →The approval comes after public hearings were held on the proposed amendment earlier this month.
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