The accomplishment encompasses thousands of hours of testing and deployment, innovative technological solutions, and a tremendous amount of coordination among nearly 100 host and tenant railroads, railroad associations, material suppliers, and service providers.
Apple Pay, Google Pay, and PayPal are now available when checking out on the Amtrak mobile app and website, offering users an alternative to traditional credit and debit card payments.
As part of the contract, Amtrak will provide and manage engineers and conductors to operate Metrolink trains, playing a significant role in safety and customer service.
The partnership builds upon regional transit operators’ comprehensive efforts to keep customers and employees healthy and safe throughout the pandemic.
The final rule requires Amtrak and its host railroads to certify Amtrak schedules, and sets an on-time performance minimum standard of 80% for any two consecutive calendar quarters.
The San Diego Pathing Study prioritizes managing freight and passenger service needs under a single operating plan that aligns with the 2018 California State Rail Plan.
Incorporating cutting edge GPS and accelerometer sensors, the rMetrix-A system effectively and efficiently assesses ride quality, comfort, and safety.
The company’s FY 2021 ridership and revenue are forecasted to improve to about 40% of pre-COVID levels, which is less than anticipated.
Version 4.1 of the Amtrak app delivers significant enhancements to meet customers’ needs, including new initiatives to support personal safety, contact-free travel, and promote physical distancing.
The DOT, alongside the DHS, and U.S. Department of Health and Human Services, have been working with states and industries to ensure the travelers have access to facial coverings.