CTA’s updated Performance Metrics report measures multiple areas of performance, from ridership numbers to operator headcount, elevator and escalator up-time, and availability of bus and rail fleet for service.
The enhanced scorecard shows continued progress in many areas including rail and bus service, and also reflects the need for more work in other areas.
The report is the first to use all metrics described in FRA’s November 2020 final rule for Metrics and Minimum Standards for Intercity Passenger Rail Service now codified in 49 CFR Part 273.
The Delaware River Port Authority experienced challenges within its culture until CEO John T. Hanson introduced improvisational exercises to bring the trust back.
Travel by city rail or metro has a long history of crowded platforms. Many of these stations are old and built-in places where there's either no room to expand or, if underground, very costly to expand.
WMATA’s preventive maintenance program has cut the number of emergency track repairs in half since the 2018 fiscal year.
The rule would define Amtrak on-time performance and would set forth a minimum on-time performance standard of 80%.
The No. 1 ranked public transportation network allows riders to get nearly anywhere in the area within 30 minutes.
Gains come as agencies undertake historic capital renewal and expansion and report ridership gains.
Key factors to focus on include, adequate/accurate running and deadhead times, recovery time, and enough operators/vehicles.
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