METRO’s submission process found that no matter the strain on resources or the size of the operation, transit agencies are doing their very best to improve the customer experience, expand mobility...

METRO’s submission process found that no matter the strain on resources or the size of the operation, transit agencies are doing their very best to improve the customer experience, expand mobility options, and much more.

SMRT

METRO Magazine is pleased to announce the winners of its 2023 Innovative Solutions Award, which will be featured online, beginning Sept. 11, and in our September/October issue.

Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners who have implemented initiatives that helped them save money, run more efficiently, streamline operations, increase safety, improve customer satisfaction, increase ridership, and more. For 2023, METRO expanded the program to also acknowledge passenger rail providers and their supplier partners who are doing the same.

For the first time, this year’s awards expands to include rail operators and their supplier partners, as well as bus operations of all shapes and sizes. - TTC

 For the first time, this year’s awards expands to include rail operators and their supplier partners, as well as bus operations of all shapes and sizes.

TTC

A Look at 2023's Winners

This year’s award winners are heavily focused on improving the passenger experience, including more seamless mobility options, increased safety, and building more sustainable operations and communities.

This year’s winners are:

METRO’s staff would like to thank everyone who applied, congratulations again goes to all our winners, and don’t forget to tune in online and in print to find out more about their stories.

About the author
Alex Roman

Alex Roman

Executive Editor

Alex Roman is Executive Editor of METRO Magazine — the only magazine serving the public transit and motorcoach industries for more than 100 years.

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