Chicago's Pace Names Metzger Excecutive Director
Her appointment as the first female executive director in the agency's history, follows a trailblazing career in transit that spans four decades.

Metzger began her career as an intern at NORTRAN, now Pace’s Northwest Division, before leaving to manage operations planning for the Regional Transportation Authority.
Pace
The Chicago Pace Suburban Bus board appointed Melinda J. Metzger as the agency’s new executive director. Metzger, who has led the agency in an interim capacity since December, previously served in top roles as the agency’s head of operations. Her appointment follows a trailblazing career in transit that spans four decades.
“Melinda has been a leader at Pace since the beginning,” said Pace Chairman Rick Kwasneski. “I am confident she will continue to serve the agency and its riders well during this time of change and opportunity.”
Metzger began her career as an intern at NORTRAN, now Pace’s Northwest Division, before leaving to manage operations planning for the Regional Transportation Authority. Metzger then went to Pace, where she has been since its inception in 1984. She previously served as the agency’s GM/COO. Metzger, a WTS International Woman of the Year award recipient, is the first female head of the agency.
“Being named Pace’s first female executive director during Women’s History Month makes it even sweeter,” Metzger said. “Throughout my career, I have followed in the footsteps of many trailblazing women who paved the way for those of us working in public transportation today. It has been an honor to serve the people of Northeastern Illinois and I will continue my commitment to support the essential service Pace provides and to push our system forward with innovation and service at the forefront.”
Priorities for Metzger include focusing on the environment, equity, and efficiency. To that end, business at March’s board meeting included the approval of the agency’s first order of battery-electric buses — 20 vehicles and accompanying charging infrastructure — as well as Pace’s participation in the transit industry’s national racial equity program.
As part of Pace’s priority initiative to transition to a zero-emission fleet by 2040, Pace will purchase off the State of Georgia’s existing contract with Proterra Inc. for the purchase of 20 electric buses and the necessary charging infrastructure. Pace’s ability to tag onto the State of Georgia’s contract and purchase from Proterra will allow Pace to expedite the procurement of electric vehicles. Pace expects to have the first vehicles in operation by 2023.
More Management

Financing, Fleet Replacement Require a More Strategic Approach
Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.
Read More →
Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →