When AC Transit implemented changes to its hiring and training process, including significant financial incentives and a holistic view of new hire needs, the agency experienced an improvement in hiring and retention.
Boston's MBTA Strikes Labor Agreements with Entire Workforce
The accomplishment, the first of its kind since 2009, was realized within 18 months of the Healey-Driscoll Administration taking office and under the leadership of MBTA GM Phillip Eng.