Uzurv, Trapeze Announce Integration for ADA Paratransit

Uzurv is collaborating with Trapeze Group on a full integration with Trapeze PASS, its paratransit software suite for booking trips on Uzurv.

The integrated solution is in active service for fully FTA compliant ADA paratransit rides and provides real-time data available in the Trapeze product suite.

Pairing Uzurv’s technology platform with Trapeze’s TripBroker provides agencies the flexibility of a TNC and transparent data, including real-time ride status updates, real-time vehicle tracking, and full trip reporting.

Platform integration features:

Integrated Dispatch: Assigned trips are auto-dispatched to the UZURV technology platform by Trapeze’s TripBroker. For accepted trips, driver and vehicle info are visible in the Trapeze PASS system, including: The drivers’ name, the vehicle color, make, model, year, plate state, and tag number.

Real-time Ride Status: Real-time vehicle tracking available in Trapeze with GPS & timestamp on each status change, including: driver en route, pick-up arrived, in progress, drop-off arrived, and completed trip. 

Transparent Reporting: All UZURV ride execution data is seamlessly available via Trapeze reporting. 

“Our mission at UZURV is to provide the highest level of service to people with disabilities and older adults, and we built our technology platform and Adaptive TNC service from the ground up to specifically service ADA paratransit and similar programs,” said John Donlon, CEO of UZURV. “Transit agencies with Trapeze’s TripBroker and UZURV get lower per-trip costs, high on-time percentages (OTPs), and extremely high customer satisfaction that is all integrated right into their transit management system — it is an incredibly powerful collaboration.”