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Louie Maiello

Director, Training Services, Transit Training Solutions (TTS).

Louie is the former director of training for the New York City Transit Dept. of Buses Safety & Training Division and 2003 NTI Fellow. Currently, he is Director, Training Services, Transit Training Solutions (TTS).

Safety Cornerby Louie MaielloMay 9, 2014

Training bus documentation...Focus on the facts

Going hand in hand with a standardized curriculum should be a standardized way of documenting student performance. When putting pen to paper, be sure an instructor’s documentation can be clearly understood by others who may need to refer back to it at a future date. Proper documentation is critical in the case of a student operator who may attempt to dispute a dismissal and may want to protest and pursue some type of legal options to challenge an instructor’s final evaluation.

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Safety Cornerby Louie MaielloApril 3, 2014

Driver training: Avoid confusion between basic skills and route instruction

The "Training Bus Instructor" (TBI) spends hours diligently working with a new hire candidate to provide basic skills training. Through this process, the required skills and knowledge successfully transfers to the student operator and they are released to a "Route Familiarization Operator" (RFO) that will help them learn the routes.

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Safety Cornerby Louie MaielloMarch 6, 2014

Operator training: Mastering right turns

Among the most difficult tasks for a new student bus operator to perform on the training bus is a “right turn into a bus stop.” On a scale of one to five, with five being most difficult, I rank it a five. Right turns, in general, rank at the top of the list, but having to successfully enter a bus stop “immediately” after a right turn comes as a result of several instructional steps — demonstrated properly by the trainer.

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Safety Cornerby Louie MaielloFebruary 6, 2014

Bus simulation, ensuring its proper place in a training curriculum

This topic builds on conversations I had with a variety of training professionals throughout 2013, so I hope this information helps those who were interested to know how to implement a simulator into an existing curriculum.

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Articlesby Louie MaielloMay 7, 2013

Innovative Operator Profile: Expansion Efforts in Effect

People from all over the world come to Florida, so Brian Scott, vice president of Escot Bus Lines, has to think far beyond his Tampa-Orlando service area.

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Safety Cornerby Louie MaielloSeptember 7, 2012

'Rock & Roll' for bus operators

Transit has its own version of Rock & Roll. I once read someone’s comment that, in the case of a bus operator, ‘Rocking & Rolling’ in the seat should not occur if their mirrors are set properly. I strongly disagree with that statement and regrettably say a statement like that will precede an increase in pedestrian knockdowns, especially when turning left and departing bus stops.

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Safety Cornerby Louie MaielloAugust 10, 2012

Are ‘Automatics’ a part of your bus operator training program?

Curb jumping. Heavy braking. Excessive speed. Dangerous action. These words are sometimes utilized and documented by training bus instructors when evaluating a trainee. Having these words appear early on in a training program is not rare; it’s when the training nears its end and these words are still being used on the trainee’s evaluation forms that should cause concern.

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Safety Cornerby Louie MaielloJuly 5, 2012

Finalizing bus stop placement

In my last blog we discussed bus stop placement pros and cons. Last week I received an email regarding mid-block bus stops and how to make these stops as safe as possible. Servicing bus stops in mid-block and after right and left turns will be covered here. I will also review boarding and alighting of customers.

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Safety Cornerby Louie MaielloJune 8, 2012

Bus Stop Placement, Pros and Cons

While at the coffee bar, I was approached by a transit professional who asked where I thought it was safer to place bus stops, at the nearside or farside of an intersection? We agreed that agencies, over the years for safety reasons, have been favoring the farside bus stops as opposed to the nearside stops.

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Safety Cornerby Louie MaielloMay 4, 2012

In the still of the night

Greetings! I would like to answer the following question sent to me and thank the transit professional for doing so: "Just this week, we have had three bus accidents. One type of ‘repeater accident’ has been occurring in the garage involving the driver’s left rear side of our 45-foot [bus]. When turning right, the left rear driver’s side swings out and catches the roof support pole. The last two accidents took out the rear side glass. I need some preventive ideas.”

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