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Louie Maiello

Director, Training Services, Transit Training Solutions (TTS).

Louie is the former director of training for the New York City Transit Dept. of Buses Safety & Training Division and 2003 NTI Fellow. Currently, he is Director, Training Services, Transit Training Solutions (TTS).

Safety Cornerby Louie MaielloApril 11, 2012

Obtaining benefits with bus simulator supplemental training

Understanding how to blend simulator supplemental training into an existing training curriculum will most definitely lead to favorable results and positive benefits to a training program. Attempting to build a curriculum around the simulator is a mistake.

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Safety Cornerby Louie MaielloMarch 1, 2012

Urban and rural transit, different yet similar

National RTAP and its partner organizations, the FTA and the National Tribal Transit Association, will sponsor a national conference on March 18 to 21, 2012 at the Radisson, Fort McDowell Hotel near Scottsdale, Ariz.

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Safety Cornerby Louie MaielloFebruary 3, 2012

Bus operator training - fair and balanced

When considering whether to make an exception in your bus operator training program to provide "extra training" (beyond what the training program offers) to a trainee who may have been close to qualifying but failed to, be warned that this can open the door to a flood of others who were terminated now demanding the same courtesy applied to them.

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Safety Cornerby Louie MaielloJanuary 6, 2012

Performance management and the role of the simulator instructor

From the 'Bus Barn' this month arises two very important concerns regarding the use of bus simulator supplemental training: performance management and speed control. During the past year, I had the pleasure of visiting and conducting several train the trainer sessions at transit agencies in North America and Canada. I was pleased to see the passion among the trainers, as this is a necessary ingredient.

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Transit Dispatchesby Louie MaielloDecember 1, 2011

Miracle on 34th Street

If you ever had the opportunity to be in Manhattan and attempt to navigate across 34th Street, especially during this time of year, you know it would take a miracle to accomplish in a reasonable amount of time. Normally, it is a very congested area, but during this time of year, it becomes a parking lot.

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Safety Cornerby Louie MaielloNovember 4, 2011

Customer service, but not at the expense of safety

'Driver, can you drive faster?' 'Why are you driving so slowly?' 'The traffic signal is green, why are you staying in this bus stop?' Have you ever made any of these statements to a bus operator? Although to some it's hard to believe, bus operators have a schedule that they must safely adhere to, to the best of their ability.

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Safety Cornerby Louie MaielloSeptember 30, 2011

'Missing the Boat' With Your Transit Simulator?

Simulator training within the 'transit industry' is unique in its application as an affordable and necessary option. Those of you who feel that teaching bus operator basic skills on a simulator cannot be done are missing the boat! You are short-changing yourself and your operators. I firmly believe that basic skill development is its primary function and the most effective way to utilize your simulator when dealing with new hires.

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Transit Dispatchesby Louie MaielloSeptember 9, 2011

5 key ingredients to a new bus operator training program

During the course of my presentations to large groups, I have come to believe that they are some of the most exciting and inspiring events for transferring critical information regarding bus operator training and safety. Large group presentations are an excellent time to unveil new training concepts and strategies. There is a distinct feel and energy to the room that cannot be duplicated in any other setting.

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Safety Cornerby Louie MaielloAugust 4, 2011

Making the most of a training bus opportunity

During these tough economic times there may be a friend or loved one you know who is waiting to be called to begin a career in transit, perhaps as a bus operator. To make the best of that opportunity, I will provide some information to share with them.

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Safety Cornerby Louie MaielloJuly 11, 2011

Bus operators and cyclists, keeping an eye on each other

Several months ago I was asked to provide my opinion regarding the use of the horn by bus operators around bicyclists. Some advocate groups were concerned that more can be done with bus operators with regard to bicycle safety training. Some were of the opinion that the use of the horn is perceived by bike riders as an unfriendly gesture and it is a signal from the bus operator to “get out of my way”.

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