METRO Magazine Logo
MenuMENU
SearchSEARCH

Chicago Transit moves closer to open fare payment

The new system, set to launch in summer 2013, will replace the current payment via magnetic stripe cards and Chicago Card/Chicago Card Plus.

March 14, 2013
3 min to read


The Chicago Transit Authority’s (CTA) board approved the next step in moving passengers toward the nation’s first open fare transit system, one that provides customers more flexible and convenient options to pay fares.

The new open fare system, set to launch in summer 2013, will replace the current payment system of magnetic stripe cards and Chicago Card/Chicago Card Plus. The new system, called Ventra, will allow riders to use Ventra cards or their personal contactless credit and debit cards to board trains and buses. CTA’s fare structure will remain unchanged.

Ad Loading...

Transit riders transitioning to the new Ventra card will incur no additional costs, provided they take a minute to call and register the card, or do the same online or in person at CTA’s sales. Fares will remain $2 on bus and $2.25 on rail when paid for with Ventra cards or by personal contactless debit and credit cards. Customers can load cash on their Ventra cards and still pay the regular bus and rail fares with no additional fees.

Registration of the Ventra card prompts an immediate transfer of the $5 one-time card purchase price back to the card as stored value for the purchase of bus or rail trips. Additional value can be loaded on the card with cash or credit cards at rail stations or at more than 2,000 retail locations.

For transit users purchasing a disposable, single-ride ticket with cash, the board adopted the following:

  • Limited Use Media Fee. A 50-cent limited use fee will be assessed to single rail ride tickets that include the cost of a single rail ride and two transfers. The fee covers the cost to produce these disposable cards embedded with a wireless chip. The single-ride ticket is designed primarily for infrequent riders or tourists. Any CTA rider can avoid the fee by using a Ventra card or their personal credit/debit card equipped with a contactless chip. Once a customer has a Ventra reloadable card, there are no additional single-ride fees. Cash fares on buses will remain at $2.25.

In addition, the board approved:

Ad Loading...
  • Dormancy Fee on Transit Account. For reloadable cards not used in 18 months or more, accounts will be deducted $5 monthly, a common practice in the prepaid card industry. One use of the card within 18 months avoids the fee, and customers will receive a notice of inactivity. This policy is more liberal than the current CTA policy for magnetic-stripe cards, which will expire and lose all of their stored value after 15 months.

  • Reloadable Card Purchase Price Refund. A one-time refundable $5 fee to obtain a new reloadable card will be converted to stored fare value by simply registering the card within 90 days. In just a few minutes, customers can register the card online at ventrachicago.com, over the phone, or in person at the CTA service desk, 567 W. Lake St. CTA customers by January 2014 will be able to purchase Ventra reloadable cards at more than 2,000 locations within 1/3 mile of more than 11,000 CTA bus stops and at all rail stations; currently, CTA customers can buy fare cards at more than 600 locations.

More Paratransit

BusJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
RailJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Managementby StaffJanuary 5, 2026

New York MTA Marks Record Year for Ridership, Performance in 2025

The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.

Read More →
A white and blue graphic with text reading "Milwaukee County Transit Plus Riders Join WisGo in 2026."
Paratransitby StaffJanuary 5, 2026

Milwaukee County Transit Plus Riders Join WisGo in 2026

Transit Plus riders gain access to WisGo cards and mobile fare payment through the Umo app in 2026.

Read More →
Ad Loading...
Technologyby StaffJanuary 5, 2026

Vancouver's TransLink Taps Spare to Improve Paratransit Service

Starting next week, HandyDART will also extend its hours to 2 a.m., improving service availability for customers and aligning more closely with SkyTrain operating hours.

Read More →
New Mobilityby Staff and News ReportsDecember 19, 2025

Biz Briefs: Spare, Nova Bus, and More!

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

Read More →
New Mobilityby StaffDecember 15, 2025

Florida's JTA Greenlights Major Fare Cuts for Bus, Paratransit Services

The JTA board also approved making Neighborhood Autonomous Vehicle Innovation service complimentary, effective December 15.

Read More →
Ad Loading...
New Mobilityby Staff and News ReportsDecember 12, 2025

Biz Briefs: Fare Collection, Motorcoach Orders, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

Read More →