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Attracting New Operators to the Industry and More with the UMA’s Scott Michael

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October 22, 2025

With COVID splitting the number of motorcoach operators essentially in half, the United Motorcoach Association (UMA) is working on ways to boost new entrants. Scott Michael, President and CEO of the UMA, joins METRO’s Executive Editor Alex Roman to discuss what the association is doing to increase the number of operators, the state of the UMA in general, and much more. 

Topics include:

  • The impact of COVID on the motorcoach industry.

  • Creating relationships with state and federal legislators. 

  • Evolving post-pandemic business models. 

  • Who is currently entering the market?

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Innovation, Marketing, and More with OK TOURS’ Marcos Sarmiento

February 24, 2025

San Antonio, Texas’ OK TOURS was the winner of METRO’s Innovative Motorcoach Operator of the Year Award, which was presented at this year’s American Bus Association Marketplace. In our latest edition of METROspectives, OK TOURS COO Marcos Sarmiento joins METRO’s Executive Editor Alex Roman to discuss what helped his company earn the award and much more.

Challenges and Growth Opportunities for a Rural System with Arrowhead Transit

January 24, 2025

Virginia, Minn.’s Arrowhead Transit is the second largest rural public transit system in the U.S. In our latest edition of METROspectives, Arrowhead Tranit’s Dominick Olivanti and Colette Hanson join METRO’s Executive Editor Alex Roman to discuss public transit from a rural provider perspective.