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Commuters who paid for passes this winter and either got no service or disruptive services during snowstorms had said they should be fully compensated, but Secretary of Transportation Stephanie Pollack said full reimbursement would have been too expensive.
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Keolis GM Gerald Francis expects system to by operating at 92% capacity in the next two weeks, with the goal still set to be fully operational by the end of March.
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The driver is being charged with assault and battery by means of a dangerous weapon. He was on duty during the Tuesday night incident in Lynn’s Central Square, but an MBTA spokesman did not specify if he was driving the bus at the time
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Rich Davey said plans for a $2.2 billion commuter rail extension and fixing the system without raising new taxes will be difficult.
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One option included offering one week of free fares throughout the system ($6 million in lost revenue).
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Frank DePaola, who was named to replace outgoing MBTA chief Beverly Scott, has already created a team to examine what went wrong this winter.
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Milestones include the completion of snow and ice removal from all platforms and critical rail switches system-wide, as well as the addition of supplemental trains, doubledecker and standard passenger cars to increase capacity and combat overcrowding.
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The transit system shut down completely on Sunday for the storm that dumped 16.2 inches of snow in the city, and rail and bus lines were operating on a limited schedule Monday.
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The MBTA suspended rail service Monday night and Tuesday to clear snow from its tracks amid a record-setting period of snowfall in the Boston area. Gov. Charlie Baker and others had criticized the MBTA for its lackluster performance during the extreme snow and cold.
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After a day marked by more delays and stalled trains, the MBTA suspended all rail service Tuesday as the state digs out from a third major storm in two weeks.
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