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The enhanced scorecard shows continued progress in many areas including rail and bus service, and also reflects the need for more work in other areas.
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Commencing work on the RLE project is dependent on securing funding, however, by beginning this process of pre-qualifying potential contractors now will help expedite overall project development and ensure CTA maintains its timeline to begin construction as early as 2025.
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Work performed as part of Refresh & Renew not only improves the customer experience, it is also an investment in CTA employees by providing a safe and comfortable transit experience
Read More →The agreement will build on CTA’s existing engagement and outreach efforts to assist riders in need.
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The events will bring CTA managers from various departments to rail stations and bus transfer hubs throughout the system, where customers can ask questions and provide feedback.
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The initiative is the latest measure announced by the CTA since unveiling its “Meeting the Moment Action Plan” and in support of the guiding pillar to deliver reliable and consistent service for customers.
Read More →The new operators, who either recently started or will enter service this week, have completed extensive and comprehensive training in all facets of operations, safety, troubleshooting, customer communications, and more.
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The BSB Program is the latest in a series of initiatives launched by the CTA to bring equity and inclusion to all aspects of its operations.
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The agency and Walsh-Fluor held a contest for elementary school students to suggest a name for the gantry as part of a contest and educational opportunity for young students to learn more about construction and the RPM project happening next to their school.
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In the face of COVID-19’s impact on transit ridership, this initial phase of “Forward for All” aims to strengthen this trust and pride in the region’s transit system by building awareness of the economic, environmental, and quality of life benefits of public transportation.
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