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Newsby StaffMay 25, 2010

Cubic to manage, operate D.C. Metro customer service center

Services will begin in July and include operation of the patron call center where cardholders can call or email to register their smart card, receive account information, retrieve lost passwords for online ordering and more.

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ArticlesApril 13, 2010

Providers Seek to Maximize Paratransit Efficiency, Cut Costs

As economic pressures continue to affect transit agencies, some are raising fares and initiating service cuts to keep budgets in line. In many regions, paratransit passengers face the greatest impact from service cuts as most rely on those services as a low-cost mode of transportation.

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Newsby StaffMarch 25, 2010

D.C. Metro to use rail carts for emergency response

First responders will be able to use the vehicles to move equipment along the tracks to the scene of a Metrorail emergency, as well as safely transport people who are unable to walk out of an incident area. The MERVs run on rail tracks up to 10 mph and can turn what could be a 45-minute walk for firefighters loaded with gear into a four-minute ride.

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ArticlesMarch 10, 2010

Snowstorms halt D.C. transit services

Metro officials said the last storm approaching this year's in magnitude occurred in 2003.

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Newsby StaffMarch 9, 2010

Report: D.C. Metro accident costs $25.5M

The detailed costs were submitted by the agency to the NTSB for its investigation into the accident.

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Newsby StaffMarch 5, 2010

FTA finds safety, oversight flaws at D.C. Metro

Reports on inadequacies of D.C. Metro's safety and oversight efforts. Findings suggest that passengers and workers are at risk, feds say.

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Newsby StaffMarch 3, 2010

ABC raises funds for Haiti, ABA Foundation

Company raises $10,000-plus for Haiti, auctions bus to help ABA award scholarships.

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Newsby StaffFebruary 18, 2010

Ex-GM Gunn hired to assess D.C. Metro

Former GM, who led the agency from 1991 to 1994, will arrive this month to conduct a two-week appraisal of the system and give his input on how to fix it.

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Newsby StaffFebruary 11, 2010

Denton County Transportation Authority taps new president

Jim Cline, who served as a director for the City of Irving since 1998, replaces Jim Witt who has served the Authority in an interim capacity since early 2009.

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Newsby StaffJanuary 26, 2010

2 D.C. Metro workers killed

The NTSB has investigators on the scene and scheduled a briefing for Tuesday afternoon.

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