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Services will begin in July and include operation of the patron call center where cardholders can call or email to register their smart card, receive account information, retrieve lost passwords for online ordering and more.
Read More →The Alameda County Transportation Improvement Authority recently conducted a survey of its paratransit customers who reported that overall, services had improved over the last two years. In addition, the City of Alameda has launched a new paratransit shuttle.
Read More →The system enables DePaul's 35,000 students, faculty and staff to see exactly when their bus is coming.
Read More →The survey asks for feedback on the authority's current Website, gauges people's familiarity with the high-speed train project and gives them the chance to express a preference about how they would like to receive news about the project.
Read More →Riders will enjoy benefits of a dedicated online site for bus transit systems, including tracking transit activity, bus locations, system delays and current schedules through an interactive Web interface.
Read More →As part of its budget analysis and efforts to reduce expenses, SMART will convert its 275 fixed-route buses and 110 paratransit vehicles to biodiesel fuel utilizing funds from its 2010 budget.
Read More →The MTA plans to send out a survey to its 70,000 email and text message alert subscribers in February to ask for advice on how to improve it.
Read More →The trial period will last 90 days and results will be used to determine if this is a viable service that should be continued.
Read More →Survey of more than 5,500 customers was conducted in August and has a margin of error of +/- 1.3 percent.
Read More →The latest on-board survey, conducted in June 2009, increases the number of satisfied riders by two percent compared with the last survey, which was conducted in the spring of 2008.
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