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Through Twitter, Merced County Transit followers will receive real-time updates on their cell phones and computers regarding route delays, service changes, and special announcements.
Read More →One exception is Auburn University’s Tiger Transit in Auburn, Ala., which uses Twitter to inform student riders about issues with the transit system, such as route delays, temporary stop relocations and when the transit system itself has to be temporarily shut down.
Read More →Social networking tool provides another avenue to communicate with customers, reaching a segment of the Metro riding population who readily turn to portable electronic devices for information.
Read More →King County Metro Transit’s “KCNews” blog, combined with the use of Twitter, caused the number of “KCNews” Twitter followers to nearly double to 1,108.
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