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Riders can visit the site from Web-enabled cellular devices to access service updates on Metrolink’s Twitter feed; a Google Transit trip planner; news and commuter updates; information about each Metrolink station; and special offers and promotions.
Read More →By monitoring and “listening” to Twitter conversations about Amtrak, the rail provider seeks to better respond to passenger comments and service-related inquiries, provide updates on service enhancements and post information on promotions and events.
Read More →Students can quickly find out which streets and sidewalks will be closed due to construction, road repairs or special events.
Read More →Parking Services plans to update the Twitter feed to give students more information about special events, lot maintenance and other activities that may affect parking availability.
Read More →New interactive Website allows riders to access schedules and destination information more easily. Passengers also can follow the agency's PATH Twitter account for service information and customer service questions.
Read More →Other web tools in the works include real-time arrival information for the agency's Regional Rail system and providing customer updates on Twitter.
Read More →Through Twitter, Merced County Transit followers will receive real-time updates on their cell phones and computers regarding route delays, service changes, and special announcements.
Read More →One exception is Auburn University’s Tiger Transit in Auburn, Ala., which uses Twitter to inform student riders about issues with the transit system, such as route delays, temporary stop relocations and when the transit system itself has to be temporarily shut down.
Read More →Social networking tool provides another avenue to communicate with customers, reaching a segment of the Metro riding population who readily turn to portable electronic devices for information.
Read More →King County Metro Transit’s “KCNews” blog, combined with the use of Twitter, caused the number of “KCNews” Twitter followers to nearly double to 1,108.
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