METRO Magazine Logo
MenuMENU
SearchSEARCH

Twitter largely untapped by campus bus services

One exception is Auburn University’s Tiger Transit in Auburn, Ala., which uses Twitter to inform student riders about issues with the transit system, such as route delays, temporary stop relocations and when the transit system itself has to be temporarily shut down.

May 25, 2009
2 min to read


By and large, university transit systems have not yet tapped into the communications potential of Twitter, the social network utility that’s generating thousands of new followers each day.

An informal survey of campus bus operators indicates that few have embraced Twitter’s microblogging service, which allows users to post short messages (maximum of 140 characters) to their “followers” using a computer, phone or other communication device.

Ad Loading...

One exception is Auburn University’s Tiger Transit in Auburn, Ala. “We use Twitter to inform our student riders of issues with the transit system, such as route delays, temporary stop relocations and when the transit system itself has to be temporarily shut down,” said Tiger Transit spokesperson Christi Story.

Currently, Tiger Transit’s Twitter account, located at http://twitter.com/tigertransit, has 63 followers. Its most recent “tweet,” on April 25, announced its new Facebook page.

Other campus bus operations are ramping up for possible Twitter initiatives. At George Mason University in northern Virginia, Josh Cantor, director of Parking and Transportation, said he plans to use Twitter in the coming weeks.

“We’ll start with updates for shuttles, such as informing delays because of traffic jams or weather,” Cantor said. “We’ll also use it in the fall to communicate alerts for heavy traffic.”

Boise State University in Idaho is also planning a Twitter foray. “We have a Twitter account but have not advertised it yet, nor have we posted anything,” said Nicole Bandas, assistant director of Transportation and Parking Services. “We will be notifying followers of closed parking lots due to events or construction, as well as traffic updates.”

Ad Loading...

Developing a critical mass of followers is one challenge that colleges and universities will face in maximizing their Twitter potential. Tiger Transit has posted a “Follow Us on Twitter” sign-up graphic, as well as recent tweets, on its website at http://www.auburn.edu/administration/parking_transit/transit/index.php.

At Georgia Southern University in Statesboro, Bob Chambers, director of Parking and Transportation, said he does not use Twitter or Facebook. “We expend a lot of time and effort to have a website that is available to all who need information,” he said. “We do use the campus e-mail list serves and direct e-mail to students when we need to put out blanket announcements. This seems to work well for our purposes.”

More Bus

An overhead view of APTA EXPO's show floor.
Management•by Alex Roman•October 9, 2026

Scenes from APTA TRANSform & EXPO 2026

Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.

Read More →
DRPA interns with program swag.
Management•by Alex Roman•October 1, 2026

More Than a Summer Job: Building the Next Generation of Transit Talent

The Delaware River Port Authority and PATCO have transformed their internship program into a hands-on professional development experience that introduces students to the breadth of transportation careers — and creates a pipeline for future employees.

Read More →
A shot of ENC's manufacturing facility
Zero Emissions•by Alex Roman•September 30, 2026

LA Metro Board Awards 220 Battery-Electric Bus Contract to ENC

The contract, which is the largest base award of battery-electric buses by a U.S. transit agency, will be built in Southern California, sustaining good jobs as LA prepares to welcome the world in 2028

Read More →
Ad Loading...
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
An Indian River Transit GoLine bus
Management•by Alex Roman•September 28, 2026

Indian River Transit’s Community-Focused Approach Earns National Recognition

Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.

Read More →
Bus manufacturing image from ENC
Technology•by Alex Roman•September 25, 2026

ENC Lands MATA Contract and More in Biz Briefs

In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.

Read More →
Ad Loading...
Management•September 24, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
SEPTA Accelerate press conference
Management•by Staff and News Reports•September 23, 2026

SEPTA Details Accelerate Vision for Transit System

The plan outlines investments in trolley modernization, new Metro and Regional Rail vehicles, accessible stations, and more frequent bus and rail service.

Read More →
Ad Loading...
A WMATA bus at a transit center
Bus•by Alex Roman•September 21, 2026

Report: Transit Bus Manufacturing Supports 34,100 Jobs, $5.1B in GDP

The “Buses Mean Business” report examines the transit bus manufacturing industry’s economic footprint, supply chain, and rising demand for vehicle replacements.

Read More →