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Not making assumptions about your customer’s intellectual or physical capabilities is one of the key guidelines to follow.
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A chapter of the Disabled American Veterans raised $5,000 to buy rail passes for disabled veterans after noticing that many take Tri-Rail to VA hospitals for treatment. That prompted agency board members to start a program that would make Tri-Rail trips free for all disabled veterans in Broward, Palm and Miami-Dade counties.
Read More →Being held after several passengers experienced difficulties accessing transportation both during the winter and at bus stops that are in poor condition.
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The Morongo Indian Reservation’s new service will provide seniors, the disabled, students and others lacking transportation options on the reservation with a new means of reaching medical appointments, work, classrooms, grocery stores and other destinations.
Read More →An Atlantic Cities article asks whether mobile ticketing apps make transit systems less accessible to people who don't have access to the Internet or smartphones.
Read More →Blind customers have filed complaints saying they were denied rides because the drivers didn't allow animals.
Read More →Caregivers, friends and family members are invited to submit entries — either written or videotaped stories — of how they are triumphing over their mobility challenges.
Read More →Lee County Mini-Bus provides door-to-door service to medical appointments and shopping. Kenyatta Watts started the service because of limited transportation resources in the area.
Read More →Some transit officials support the proposed program to provide free services to low-income seniors and people with disabilities, which would reduce the agency’s revenue by $4 million to $6 million annually.
Read More →The program, which offers travel instruction, individually or in small-group settings is available to people on the autism spectrum, with Down syndrome, and with mobility impairments and other disabilities with a referral.
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