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METRO’s Executive Editor Alex Roman spoke to Boysan, about how the FlixBus model works, the company’s worldwide success, and much more.
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Pilot of new information service to provide live notifications of severe delays directly to customers' mobiles or computers to alert them more quickly. First time that Twitter has partnered with a transport authority to provide live travel information to customers using this innovative approach.
Read More →Utilizes the new Facebook Timeline interface to share photos and ideas for places future charter bus passengers can explore on their travels. On Twitter, Monsey Tours interacts with over 470 followers by asking questions like, “What type of music do you like to listen to on long trips?” and sharing ideas for making road trips more fun.
Read More →METRO’s Executive Editor Alex Roman spoke to Boysan, about how the FlixBus model works, the company’s worldwide success, and much more.
Read More →Michelle Petelicki, president of New Jersey’s Panorama Tours, joins METRO’s Executive Editor Alex Roman to discuss how the motorcoach industry is in fact sustainable, the impact of the ABA’s report, and much more.
Read More →While the new Twitter accounts will focus on specific delays for each train line, commuters will still have to check the main @GOTransit account for messages affecting the entire system, such as a snow alert or severe weather warnings.
Read More →Through Twitter, Merced County Transit followers will receive real-time updates on their cell phones and computers regarding route delays, service changes, and special announcements.
Read More →@SEPTA_Social’s major advantage as a customer service tool is that agents can use it to talk to many people at once, as opposed to phone calls and emails which can only help one customer at a time.
Read More →Officials are reportedly in talks with Twitter to figure out if there is a way they can still use the service to update riders. Twitter recently changed the ordering of its feed from chronological to most popular.
Read More →In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.
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