Alderman Ameya Pawar vowed to save the route by using surplus funds from a local tax-increment-financing district. The CTA decided to eliminate the route and several others to save $16 million to address overcrowding on popular routes.
Read More →Santa Fe Ride customers complained to the Santa Fe Transit Advisory Board that the transit program is mismanaged, and forces unreasonable restrictions and rules on its riders. Attendees also asked about training for drivers on working with disabled clients.
Read More →The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.
Read More →Donated by Larimer County to The Lift of Northern Colorado, a nonprofit transportation system for the elderly and disabled, which was formed to fill the void when the county defunded The Larimer Lift.
Read More →One Chicago Regional Transportation Authority ADA Advisory Committee member said that the RTA board needs disability awareness training, particularly in proper terminology.
Read More →Many paratransit riders were forced to relocate after the cities of Weston, Schofield and Rothschild discontinued bus and paratransit service. Now, the municipalities are considering a plan that would restore service, but Rothschild would receive less paratransit service due to its location on the route.
Read More →The city added a line item in the capital budget showing it might spend $1.35 million in 2017 to buy a dozen paratransit vehicles. Officials hope that bringing the service in-house will reduce costs and ease customer service.
Read More →Will improve the City's GoBus Accessible Transit operations through expanded advanced intelligent transportation technologies. Enhancements include a recently launched customer web portal and Interactive Voice Response.
Read More →Gerald Ford, a driver with Select Ride Inc., accepted the award at the association's annual convention in Las Vegas last month. He was selected for his focus on safety and outstanding service to his paratransit passengers.
Read More →John Gates Jr. called paratransit service “federally mandated limousine service,” during a meeting. He later said the remark was “off the cuff and thoughtless."
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