SANTA FE, N.M. — At a recent meeting held by the Santa Fe Transit Advisory Board, Santa Fe Ride customers complained that the transit program is mismanaged, and forces unreasonable restrictions and rules on its riders, Santa Fe New Mexican reported. Attendees also asked about training for drivers on working with disabled clients.
Officials told the paper that program restrictions over the last decade have reduced annual ridership from about 97,000 in 2001 to about 36,000 in 2011, while keeping the annual budget flat. For the full story, click here.
N.M. disabled find fault with paratransit
Santa Fe Ride customers complained to the Santa Fe Transit Advisory Board that the transit program is mismanaged, and forces unreasonable restrictions and rules on its riders. Attendees also asked about training for drivers on working with disabled clients.
More Paratransit

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service
The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.
Read More →
The Future of Paratransit: How to Thrive in an Uncertain Era
See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.
Read More →5 Costly Myths About Paratransit Vehicles
What agencies often overlook when selecting vehicles.
Read More →
Biz Briefs: BART, Uber Launch Partnership and More
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Forest River Working to Redefine Reliability, Responsibility in the Bus Industry
As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.
Read More →
New York MTA Marks Record Year for Ridership, Performance in 2025
The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.
Read More →
Milwaukee County Transit Plus Riders Join WisGo in 2026
Transit Plus riders gain access to WisGo cards and mobile fare payment through the Umo app in 2026.
Read More →
Vancouver's TransLink Taps Spare to Improve Paratransit Service
Starting next week, HandyDART will also extend its hours to 2 a.m., improving service availability for customers and aligning more closely with SkyTrain operating hours.
Read More →
Biz Briefs: Spare, Nova Bus, and More!
Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
Read More →
