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Staten Island-based Access-A-Ride customers' issues include being stranded at their destinations and difficulty in scheduling with the customer service department. The service recently implemented a number of cost-cutting measures.
Read More →City of Des Plaines residents who are either 65 or older or have a disability may be eligible for a new Subsidized Taxicab Voucher Program that will provide a discount of $3 on cab rides.
Read More →Nearly one-quarter of the service’s fleet was taken out of service due to an electrical problem, causing delays for customers. Riders also complain about reservation wait time. In response, the city bought 38 new vehicles and hired three more reservationists.
Read More →Frank Strong was awarded a grant from the Iowa DOT to ride all 18 of the state’s fixed-route bus systems to raise awareness of the value of public transit and assess the level of accessibility on the systems.
Read More →There currently are 73 free state DOT disabled parking stalls in surface lots across the UW-Madison campus, however, that number will drop to 16 over the next year with the university transitioning most of the free spaces to gated ramps and parking garages that require fees.
Read More →The Toledo Area Regional Transit Authority will use the “State of Good Repair” grant to replace 38 of its paratransit vehicles. The agency’s paratransit program has been the fastest growing part of the system, with ridership increases in each of the past 15 years.
Read More →Due to low program participation, the agencies have eliminated pre-registration and voucher requirements and will be seeking additional vending locations for the passes, to find out if there is additional unmet demand.
Read More →The company now operates a total of 189 paratransit vehicles in the state of Pennsylvania. All are equipped with DriveCam fleet monitoring capabilities to ensure the highest level of safety and service.
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More than 470,000 people ride MetroLink annually, connecting them to many points throughout the twin cities region.
Read More →The LINK service, which includes demand-response, modified fixed route and subscription service, provides its riders — 48 percent of whom are disabled — a crucial link to various activities, including medical visits, trips to the grocery store, or even jobs.
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