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More than 550,000 customers currently enrolled in the agency’s programs will receive new permits this fall that will enable them to take advantage of the Chicago Transit Authority and Pace’s new contactless fare payment system, using a single card to travel throughout the region.
Read More →Proposed FY 2014 Operating Budget of approximately $1.3 billion, an increase of less than 3% compared to FY 2013. Budget is projected to have a $38 million shortfall. Deferred votes on its operating and capital budgets, due to uncertainties in state funding levels.
Read More →Recommendations include some internal, behind-the-scenes changes that would improve the bottom line but not impact riders. Other recommendations would address customer concerns, such as eliminating the complicated zoned-fare structure for MetroRail and providing more equitable discounts for various pass types.
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For the increasing number of customers with smartphones and tablets, safety is enhanced. New features, such as mobile ticketing, crowd-sourced information and even shopping, further improve the ride.
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The card, designed for students 6 to18, acts as a transit pass and offers discounts at local destinations such as restaurants and cinemas.
Read More →Approximately 150 riders were chosen from more than 1,500 applicants to test the mobile application. They will test the app for about a month and provide feedback through surveys. Once the beta test is completed and feedback incorporated, the agency expects to launch the mobile ticketing app to all riders later this summer.
Read More →Also considering ending customer service duties so the squad can focus on serious enforcement that only they can perform. The agency’s GM said that one advantage to having the police force is conducting fare enforcement, because it reduces confrontations, making riders feel safer.
Read More →Fare will not be raised by 15 cents on July 1, as initially planned. Staff is also exploring potential changes, including lowering the basic adult fare to $2, eliminating transfers and moving to a pay-per-boarding system and introducing a day pass, to increase ridership and revenue.
Read More →MyTix allows customers to purchase one-way tickets and monthly passes securely on their mobile devices for travel on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events.
Read More →Seventeen local nonprofits and community-based organizations received funding to help low-income members of the community within the agency’s service district. TriMet partnered with local nonprofit, Ride Connection, to administer the program.
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