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Can be loaded with pre-tax deductions from customers’ paychecks to purchase transit fares. By using pre-tax dollars, riders save as much as 40% off their commuting costs each year.
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Will offer several service enhancements including an expanded Interactive Voice Response System scheduled for launch in July 2014, which will provide trip-planning information about riding the CTA, Metra and Pace, 24 hours a day.
Read More →A consultant recommended that a New York City-like transit structure should replace the RTA, CTA, Metra and Pace boards with one board driven by a “regional” focus rather than parochial concerns.
Read More →The plan will kick off with an ambassador campaign in which staff will visit 14-locations in Chicago and the suburbs to distribute information and answer customers’ questions about the benefits and fare policy changes
Read More →In 2006, Pace assumed responsibility for paratransit operations in Chicago from the CTA. Prior to that, the agency ran paratransit only in the suburbs.
Read More →The Bus-on-Shoulder program has reduced travel times and improved on-time performance. The new wheelchair lift-equipped vehicles include Wi-Fi, security cameras, special graphics, luggage racks and plush seats.
Read More →Gov. Pat Quinn asked the group to develop ways to eliminate waste, fraud and abuse at the CTA, Metra and Pace, as well as the oversight agency, the Regional Transportation Authority, and to streamline overall system operations.
Read More →In June, the RTA mailed more than 550,000 reduced fare, ride free and ADA paratransit customers mailers about the transition to Ventra.
Read More →The Ventra system will offer transit customers the convenience and flexibility of a modern fare payment system, including faster boarding, account management and value protection.
Read More →Designed to accommodate customers making rail-to-rail connections, as well as bus-to-rail connections.
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