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The plan will kick off with an ambassador campaign in which staff will visit 14-locations in Chicago and the suburbs to distribute information and answer customers’ questions about the benefits and fare policy changes
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In 2006, Pace assumed responsibility for paratransit operations in Chicago from the CTA. Prior to that, the agency ran paratransit only in the suburbs.
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The Bus-on-Shoulder program has reduced travel times and improved on-time performance. The new wheelchair lift-equipped vehicles include Wi-Fi, security cameras, special graphics, luggage racks and plush seats.
Read More →Gov. Pat Quinn asked the group to develop ways to eliminate waste, fraud and abuse at the CTA, Metra and Pace, as well as the oversight agency, the Regional Transportation Authority, and to streamline overall system operations.
Read More →In June, the RTA mailed more than 550,000 reduced fare, ride free and ADA paratransit customers mailers about the transition to Ventra.
Read More →The Ventra system will offer transit customers the convenience and flexibility of a modern fare payment system, including faster boarding, account management and value protection.
Read More →Designed to accommodate customers making rail-to-rail connections, as well as bus-to-rail connections.
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In February, Illinois legislators began debating a concealed carry law, including whether firearms should be allowed on public transportation.
Read More →Capital funding will be used largely for rolling stock renewal and other projects aimed at taking care of the existing system.
Read More →The Chicago Transit Authority, Metra and Pace accommodated more than 443.5 million passengers on the region’s rail and bus system, a 3.2% increase above last year and the highest reported ridership through August in the last 10 years.
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