After years of planning and public engagement — and several months of construction — IndyGo launched its first bus rapid transit line on Sunday.
On Sunday and Monday the Red Line was in service from 7 a.m. to 10 p.m. with a goal of 15-minute frequencies. Moving forward, weekday service will run from 5 a.m. to 1 a.m. with a goal of 10-minute frequencies.
The full IndyGo team has been working diligently preparing for passengers by running dress rehearsals of the service week. Drivers, supervisors, dispatchers, and mechanics were given the opportunity to hone in on details and procedures for this new service.
With the Red Line being a new addition to the city, IndyGo will make it a top priority to monitor service and make adjustments for a reliable, comfortable experience.
“IndyGo is embarking on a dynamic endeavor, essentially doubling the size of its bus system while introducing cutting-edge technology and a 100% electric-powered fleet,” said IndyGo President and CEO Inez Evans. “Indianapolis is receiving national recognition for its industry leading innovations. I can’t imagine an opportunity with greater potential, and we intend to maximize every ounce of it.”
IndyGo anticipates having unofficial ridership numbers after the first few weeks of service. Over the next few months, the organization will be working to verify the data from the new technology for official counts.